Front Office Leadership: Supervise daily front desk operations, including check-ins, check-outs, guest registrations, and cash handling accuracy.
Cross-Department Collaboration: Partner smoothly with housekeeping, maintenance, and breakfast teams to guarantee room readiness and flawless daily workflows.
Team Management: Recruit, train, schedule, and mentor team members, fostering a positive, high-morale work culture.
Guest Satisfaction: Proactively resolve guest feedback and maintain top-tier customer satisfaction and cleanliness scores.
Operational & Financial Support: Assist the General Manager with labor budget management, inventory control, and vendor invoice tracking.
Brand Compliance: Ensure strict adherence to Hilton Quality Assurance (QA) standards, safety protocols, and audit requirements.

Experience: Minimum of 2 to 3 years of progressive hotel guest service/operations experience.
Education: High school diploma required; Associate’s or Bachelor’s degree in Hospitality or Business Administration is Recommended, (experience Matters).
Skills: Strong leadership, problem-solving, and communication skills in fluent English.
Availability: Flexible schedule required, including availability to work weekends and holidays as hotel demands require.

Paid training 
Health, dental, and vision benefit options
Opportunities for career growth within Rainmaker Hospitality’s growing portfolio of properties

• Lead Daily Operations: Oversee front desk, housekeeping, maintenance, and the breakfast area to ensure smooth daily workflows.
• Team Management: Recruit, train, schedule, and mentor hourly staff while fostering a positive and collaborative work culture.
• Guest Satisfaction: Resolve guest feedback proactively and maintain top-tier guest satisfaction and cleanliness scores.
• Financial Oversight: Assist the General Manager with inventory control, labor budget management, and vendor invoices.
• Brand Compliance: Ensure the property strictly adheres to Hilton Quality Assurance (QA) standards and safety audits.

• Experience: 2+ years of hotel operations experience, with at least 1 year in a hospitality supervisory or management role.
• System Skills: Experience with Hilton’s PeP (Property Engagement Platform) is highly preferred.
• Schedule: Required availability for weekends and some holidays.
• Education: High school diploma or equivalent required; Hospitality or Business degree preferred.

• Competitive salary based on experience.
• Paid time off (PTO) and holiday pay.
• Medical, dental, and vision insurance options.
• Hilton Team Member Travel Program discounts worldwide.

Weekend availability required
 

Perks:

• Flexible Schedule
• Dental/Vision
• Life Insurance
• Paid Time Off
• Incentives

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organised work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• Professional development opportunities

• Positive and supportive work environment

Please visit our careers page to see more job opportunities.

We are seeking a friendly and reliable Breakfast Attendant to join our team and provide excellent service to guests during breakfast hours. The Breakfast Attendant will be responsible for setting up and maintaining the breakfast area, preparing and serving food and drinks, and ensuring that guests have a positive experience. The successful candidate will have strong customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Set up and maintain the breakfast area, including laying linens, setting up tableware, and arranging centerpieces

• Prepare and serve breakfast items, such as eggs, bacon, and pastries, as well as coffee, tea, and other drinks

• Ensure that the breakfast area is clean and well-stocked at all times

• Assist guests with any questions or needs they may have

• Handle customer complaints and concerns with grace and professionalism

• Other duties as assigned

Qualifications:

• Previous experience in a food service or customer service role is preferred

• Strong customer service skills

• Ability to multitask and handle a high-volume workload

• Ability to lift and carry heavy objects (up to 50 pounds)

• Ability to stand for long periods of time

• Fluency in English is required; additional language skills are a plus

Perks:

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Please visit our careers page to see more job opportunities.

• Supervision of Maintenance Department:
• Oversee  and ensuring that all tasks are completed efficiently and effectively.
• Schedule daily work tasks

• Preventive Maintenance:
• Develop and implement a preventive maintenance program to ensure the hotel’s facilities and equipment are in optimal working condition.
• Conduct regular inspections of hotel facilities to identify areas needing repair or maintenance.
• Repair and Troubleshooting:
• Respond promptly to maintenance requests from staff and guests, addressing issues such as plumbing, electrical, HVAC, and general repairs.
• Troubleshoot and resolve maintenance problems in a timely manner.
• Upkeep and checking chemical levels of swimming pool and spa
• Safety and Compliance:
• Ensure compliance with safety regulations and hotel policies, conducting safety inspections and risk assessments.
• Maintain up-to-date knowledge of local building codes and regulations.
• Budget Management:
• Assist in developing and managing the maintenance budget, ensuring cost-effective practices.
• Monitor expenses related to maintenance operations and control costs.
• Inventory Management:
• Manage inventory of maintenance supplies and equipment, ensuring adequate stock levels.
• Order necessary materials and tools, maintaining relationships with vendors.
• Training and Development:
• Up to date on training of best practices, safety procedures, and hotel policies.
• Foster a positive work environment that encourages teamwork and professional growth.
• Documentation and Reporting:
• Maintain accurate records of maintenance requests, repairs, and inventory.
• Prepare reports on maintenance activities, budget expenditures, and staff performance for management.
• Collaboration with Other Departments:
• Work closely with other departments, such as housekeeping and front desk, to ensure seamless operations.
• Participate in departmental meetings to discuss facility needs and improvement opportunities.
• Emergency Response:
• Act as a key contact for emergency situations, coordinating quick and effective responses to facility-related emergencies.
• Ensure that emergency protocols are established and staff is trained accordingly.

Skills and Qualifications:

• Strong technical knowledge in various maintenance disciplines (plumbing, electrical, HVAC, etc.)
• Excellent leadership and team management skills.
• Strong problem-solving and troubleshooting abilities.
• Good communication and interpersonal skills.
• Organizational skills and attention to detail.

Benefits:

• Paid Time Off (PTO)
• Dental and Vision insurance
• Life Insurance
• Travel discounts
• And several other discount programs

Please visit our careers page to see more job opportunities.

Location: avid hotel West Chester

Schedule: Friday – Sunday (Part-Time)

About the Role

Join our team at avid hotel, where we focus on delivering the essentials done exceptionally well. We are looking for a reliable, detail-oriented Part-Time Housekeeper to ensure our guest rooms and public spaces remain spotless, fresh, and welcoming.

Key Responsibilities

• Clean, sanitize, and supply assigned guest rooms according to brand standards (making beds, dusting, vacuuming, and cleaning bathrooms).

• Replenish room amenities, linens, and towels.

• Maintain guest corridors, supply carts, and housekeeping storage closets.

• Report any maintenance issues, damage, or safety hazards to management promptly.

• Handle guest requests warmly and efficiently.

Qualifications

• High attention to detail and strong work ethic.

• Ability to work independently and maintain a steady pace throughout the shift.

• Physical ability to stand, bend, push a linen cart, and lift up to 25–30 lbs.

• Reliable attendance for mandatory weekend shifts (Friday, Saturday, and Sunday).

• Previous hotel housekeeping experience is a plus, but not required—we will train the right candidate!

Please visit our careers page to see more job opportunities.

We are seeking a skilled and experienced Front Desk Supervisor to join our team and assist in the day-to-day operations of our business. The Front Desk Supervisor will be responsible for managing a team of employees, overseeing the budget and financial performance of the company, and developing and implementing strategies for growth and success. The successful candidate will have strong leadership and problem-solving skills and be able to adapt to changing business needs.

Responsibilities:

• Manage a team of employees, including setting performance expectations, providing training and development, and managing employee relations

• Oversee the budget and financial performance of the company, including setting goals and monitoring results

• Develop and implement strategies for growth and success, including identifying new opportunities and improving existing processes

• Monitor market trends and adapt to changing business needs

• Communicate effectively with other team members and management

• Other duties as assigned

Qualifications:

• Minimum of 2 years of experience in a supervisory role

• Strong leadership and problem-solving skills

• Ability to adapt to changing business needs

• Excellent communication and customer service skills

• Strong financial management skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• Professional development opportunities

• Positive and supportive work environment

The General Manager (GM) provides day-to-day leadership and strategic direction for the hotel. This role requires 

maximizing sales and revenue and driving overall financial returns, while overseeing all operations, including accounting, 

sales, and guest service. The GM is also responsible for developing team members, ensuring execution of brand standards, 

and building local brand awareness.

Essential Functions

People & Team Leadership

• Oversee all personnel, conducting regular evaluations, and recommending or executing HR actions in accordance 

with company policies.

• Establish performance and development goals for team members, providing regular coaching, mentoring, and 

feedback to enhance performance.

• Develop and monitor programs and initiatives, including succession planning, to increase team engagement and 

ensure future bench strength.

• Organize activities and assign responsibilities to employees to ensure overall productivity.

Financial Management & Sales

• Prepare annual capital, cash flow, and sales and marketing plans to accurately forecast budgets.

• Analyze financials to drive revenues, future profitability, and maximum return on investment.

• Partake in financial activities, including establishing room rates, setting budgets, collecting payments, and 

controlling expenses.

• Use distribution channels and technology platforms to drive revenue and maximize market share.

• Lead capital plans and asset management initiatives, including working with owners to maintain or improve the 

property’s market leadership position.

Guest Experience, Brand & Responsible Business

• Drive improvement in guest satisfaction goals by establishing and implementing services that meet or exceed 

guest expectations.

• Resolve issues regarding hotel services, amenities, and policies.

• Create and apply a marketing strategy to promote services; demonstrate brand citizenship by maintaining 

compliance with all required brand and service standards.

• Act as the public relations representative to raise local community and brand awareness; coordinate with external 

parties (suppliers, agencies, etc.).

• Ensure a safe and secure environment for guests, colleagues, and hotel assets. Develop and carry out action 

plans to reduce the hotel’s carbon footprint.

• Perform necessary operational duties as assigned, including serving as manager on duty, welcoming and 

registering guests, and evaluating hotel performance to ensure compliance with health and safety rules.

Competencies

• Asset Management

• Service Focused

• Branding & Marketing

• Community Relations

• Operational Execution

• Strategic Leadership & Operations

• Financial Performance & Sales

• Asset Management & Projects

• Talent & Team Development

• Compliance & Risk Management

Supervisory Responsibility

This position oversees all hotel personnel and Department Heads.

Work Environment

Work is generally performed within an office environment, with standard office equipment available such as computers, 

desks, chairs, printers, fax machines, and telephones.

Internal/External Contacts

Daily interactions with clients and/or their representatives, and the general public.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform 

the essential functions of this job.

While performing the duties of this job, the employee is regularly required to read, understand, and speak local language(s). 

The employee is frequently required to sit; use hands to finger, handle or feel; and reach with hands and arms.

The employee is required to sit, stand, walk, stoop, kneel, crawl, crouch, climb, or balance at all times to cover all various 

needs and positions of the hotel. The employee must be able to stand for 5-12 hours at a time. Specific vision abilities 

required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust 

focus.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work frequently include nights, weekends, and unpredictable hours.

Travel

Occasional travel may be required for corporate meetings, training sessions, and market analysis within the region.

Education and Training

• Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration

Experience

• Five to ten years of prior hotel management experience, or equivalent combination of education and experience.

• Experience required may vary based on size and complexity of operation.

Specialized, Technical and Administrative Knowledge

• Deep understanding of core hotel systems (PMS, POS, HVAC, Maintenance).

• Expertise in hospitality accounting, HR laws, OSHA standards, and regulatory compliance.

• Proficiency in distribution channels (OTAs, GDS) and revenue management platforms.

EEO Statement 

The Company provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, 

gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state,

federal, or local law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or 

responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time 

with or without notice. 

The General Manager (GM) provides day-to-day leadership and strategic direction for the hotel. This role requires 

maximizing sales and revenue and driving overall financial returns, while overseeing all operations, including accounting, 

sales, and guest service. The GM is also responsible for developing team members, ensuring execution of brand standards, 

and building local brand awareness.

Essential Functions

People & Team Leadership

• Oversee all personnel, conducting regular evaluations, and recommending or executing HR actions in accordance 

with company policies.

• Establish performance and development goals for team members, providing regular coaching, mentoring, and 

feedback to enhance performance.

• Develop and monitor programs and initiatives, including succession planning, to increase team engagement and 

ensure future bench strength.

• Organize activities and assign responsibilities to employees to ensure overall productivity.

Financial Management & Sales

• Prepare annual capital, cash flow, and sales and marketing plans to accurately forecast budgets.

• Analyze financials to drive revenues, future profitability, and maximum return on investment.

• Partake in financial activities, including establishing room rates, setting budgets, collecting payments, and 

controlling expenses.

• Use distribution channels and technology platforms to drive revenue and maximize market share.

• Lead capital plans and asset management initiatives, including working with owners to maintain or improve the 

property’s market leadership position.

Guest Experience, Brand & Responsible Business

• Drive improvement in guest satisfaction goals by establishing and implementing services that meet or exceed 

guest expectations.

• Resolve issues regarding hotel services, amenities, and policies.

• Create and apply a marketing strategy to promote services; demonstrate brand citizenship by maintaining 

compliance with all required brand and service standards.

• Act as the public relations representative to raise local community and brand awareness; coordinate with external 

parties (suppliers, agencies, etc.).

• Ensure a safe and secure environment for guests, colleagues, and hotel assets. Develop and carry out action 

plans to reduce the hotel’s carbon footprint.

• Perform necessary operational duties as assigned, including serving as manager on duty, welcoming and 

registering guests, and evaluating hotel performance to ensure compliance with health and safety rules.

Competencies

• Asset Management

• Service Focused

• Branding & Marketing

• Community Relations

• Operational Execution

• Strategic Leadership & Operations

• Financial Performance & Sales

• Asset Management & Projects

• Talent & Team Development

• Compliance & Risk Management

Supervisory Responsibility

This position oversees all hotel personnel and Department Heads.

Work Environment

Work is generally performed within an office environment, with standard office equipment available such as computers, 

desks, chairs, printers, fax machines, and telephones.

Internal/External Contacts

Daily interactions with clients and/or their representatives, and the general public.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform 

the essential functions of this job.

While performing the duties of this job, the employee is regularly required to read, understand, and speak local language(s). 

The employee is frequently required to sit; use hands to finger, handle or feel; and reach with hands and arms.

The employee is required to sit, stand, walk, stoop, kneel, crawl, crouch, climb, or balance at all times to cover all various 

needs and positions of the hotel. The employee must be able to stand for 5-12 hours at a time. Specific vision abilities 

required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust 

focus.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work frequently include nights, weekends, and unpredictable hours.

Travel

Occasional travel may be required for corporate meetings, training sessions, and market analysis within the region.

Education and Training

• Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration

Experience

• Five to ten years of prior hotel management experience, or equivalent combination of education and experience.

• Experience required may vary based on size and complexity of operation.

Specialized, Technical and Administrative Knowledge

• Deep understanding of core hotel systems (PMS, POS, HVAC, Maintenance).

• Expertise in hospitality accounting, HR laws, OSHA standards, and regulatory compliance.

• Proficiency in distribution channels (OTAs, GDS) and revenue management platforms.

EEO Statement 

The Company provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, 

gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state,

federal, or local law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or 

responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time 

with or without notice. 

Introduction:

We are seeking a skilled and reliable Maintenance Engineer to join our team and provide maintenance and repair services to our facility. The Maintenance Engineer will be responsible for performing a variety of tasks, including electrical and plumbing repairs, HVAC maintenance, and general upkeep of the facility. The successful candidate will have strong problem-solving and communication skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Perform a variety of maintenance and repair tasks, including electrical and plumbing repairs, HVAC maintenance, and general upkeep of the facility

• Identify and troubleshoot issues with equipment and systems, and make necessary repairs

• Perform routine inspections and maintenance to ensure the facility is in good working condition

• Maintain accurate and up-to-date records of maintenance and repair activities

• Communicate effectively with other team members and management to ensure timely completion of tasks

• Other duties as assigned

Qualifications:

• Minimum of 2 years of experience as a maintenance engineer or in a similar role

• Skilled in a variety of maintenance and repair tasks, including electrical, plumbing, and HVAC

• Strong problem-solving and communication skills

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Valid driver's license and reliable transportation are a plus

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision 

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organised work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• Professional development opportunities

• Positive and supportive work environment

Front Desk:

Introduction:

We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports

• Monitor and maintain inventory of supplies and equipment

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a night auditor or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Excellent attention to detail and problem-solving skills

• Flexibility to work overnight shifts, including weekends and holidays

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a friendly and reliable part-time barista to join our team and provide excellent service to guests during breakfast hours. The position will be responsible for setting up and maintaining the breakfast area, preparing and serving food and drinks, and ensuring that guests have a positive experience. The successful candidate will have strong customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Set up and maintain the breakfast area, setting up tableware, arranging lobby decor and adjusting the atmosphere to match the energy of the guests

• Prepare and serve breakfast items, such as eggs, bacon, and pastries, as well as Starbucks coffee, tea, and other drinks

• Ensure that the breakfast area is clean and well-stocked at all times

• Assist guests with any questions or needs they may have

• Handle customer complaints and concerns with grace and professionalism

• Other duties as assigned

Qualifications:

• Previous experience in a food service or customer service role is preferred

• Strong customer service skills

• Ability to multitask and handle a high-volume workload

• Ability to lift and carry heavy objects (up to 50 pounds)

• Ability to stand for long periods of time

• Fluency in English is required; additional language skills are a plus

Introduction:

We are seeking a skilled and reliable Maintenance Engineer to join our team and provide maintenance and repair services to our facility. The Maintenance Engineer will be responsible for performing a variety of tasks, including electrical and plumbing repairs, HVAC maintenance, and general upkeep of the facility. The successful candidate will have strong problem-solving and communication skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Perform a variety of maintenance and repair tasks, including electrical and plumbing repairs, HVAC maintenance, and general upkeep of the facility

• Identify and troubleshoot issues with equipment and systems, and make necessary repairs

• Perform routine inspections and maintenance to ensure the facility is in good working condition

• Maintain accurate and up-to-date records of maintenance and repair activities

• Communicate effectively with other team members and management to ensure timely completion of tasks

• Other duties as assigned

Qualifications:

• Minimum of 3 years of experience as a maintenance engineer or in a similar role

• Skilled in a variety of maintenance and repair tasks, including electrical, plumbing, and HVAC

• Strong problem-solving and communication skills

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Valid driver's license and reliable transportation are a plus

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a friendly and organized Front Desk Clerk to join our team and provide excellent customer service to guests at our hotel. The Front Desk Clerk will be responsible for handling guest check-ins and check-outs, answering and routing calls, and handling a variety of administrative tasks. The successful candidate will have strong communication and customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Handle guest check-ins and check-outs, including verifying reservation details and collecting payment

• Answer and route calls, including taking messages and transferring calls as needed

• Handle a variety of administrative tasks, such as  managing mail and packages, and maintaining accurate records

• Ensure that the front desk area is clean and organized at all times

• Provide excellent customer service to guests, including assisting with questions and needs and handling complaints and concerns

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a front desk clerk or in a customer service role

• Strong communication and customer service skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and property management systems

• Fluency in English is required; additional language skills are a plus

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• Professional development opportunities

• Positive and supportive work environment

*Set up and prepare breakfast.

*Make sure breakfast stays stocked and prepared for guests.

*Keep all equipment cleaned and up to standards,

*Make sure all Breakfast needs are met including making sure orders for the following week are communicated with GM/AGM.

*And break down breakfast after hours and clean up.

Key Responsibilities 

• Maintain cleanliness, hygiene, security and presentation of all assigned rooms in line with hotel standards.

• Perform cleaning duties in guest rooms according to the guest’s stay status.

• Inspect and clean all facilities, furniture, and fixtures, report damage to supervisors.

• Attend to guest requests promptly and courteously.

• Complete and update allocation sheets with room status, linen changes, and special requests.

• Vacuum corridors, dust, spot clean, and polish as assigned.

• Report maintenance issues, lost items, and security concerns immediately.

• Follow safety protocols, use protective equipment, and adhere to all hotel standards.

• Work flexible rosters, attend training, and meet productivity and guest satisfaction targets.

  
  

  Weekend availability is a requirement.  Experience is preferred but not mandatory.  Training to the IHG Way of Clean will be provided.

  
  

  En Candlewood Suites, el equipo de limpieza es responsable de crear un ambiente limpio, cómodo y acogedor para cada huésped. Responsabilidades clave Mantener la limpieza, la higiene, la seguridad y la presentación de todas las habitaciones asignadas de acuerdo con los estándares del hotel. Realizar tareas de limpieza en las habitaciones de los huéspedes según el estado de la estancia del huésped. Inspeccionar y limpiar todas las instalaciones, muebles y accesorios, informar sobre daños a los supervisores. Atender las solicitudes de los huéspedes de manera rápida y cortés. Completar y actualizar las hojas de asignación con el estado de las habitaciones, cambios de ropa de cama y solicitudes especiales. Aspirar los pasillos, quitar el polvo, limpiar manchas y pulir según lo asignado. Informar de inmediato sobre problemas de mantenimiento, objetos perdidos y preocupaciones de seguridad. Seguir los protocolos de seguridad, usar equipo de protección y cumplir con todos los estándares del hotel. Trabajar con horarios flexibles, asistir a capacitaciones y cumplir con los objetivos de productividad y satisfacción del huésped. La disponibilidad los fines de semana es un requisito. Se prefiere experiencia, pero no es obligatoria. Se proporcionará capacitación según el Estilo de Limpieza de IHG.

Please visit our careers page to see more job opportunities.

Introduction:

We are seeking a skilled and experienced General Manager to join our team and oversee the operations of our business. The General Manager will be responsible for managing the budget and financial performance of the company, developing and implementing strategies for growth and success, and leading and motivating a team of employees. The successful candidate will have strong leadership and problem-solving skills and be able to adapt to changing business needs.

Responsibilities:

• Manage the budget and financial performance of the company, including setting goals and monitoring results

• Develop and implement strategies for growth and success, including identifying new opportunities and improving existing processes

• Lead and motivate a team of employees, including setting performance expectations, providing training and development, and managing employee relations

• Oversee the operations of the business, including ensuring that policies and procedures are followed and that all necessary resources are available

• Monitor market trends and adapt to changing business needs

• Other duties as assigned

Qualifications:

• Minimum of 5 years of experience in a management role

• Strong leadership and problem-solving skills

• Ability to adapt to changing business needs

• Excellent communication and customer service skills

• Strong financial management skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Laundry clean, maintaining, folding.
• Other Duties as assigned

Qualifications:

• Prefer 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment

Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Paid time off

• Medical, dental, and vision insurance

• Professional development opportunities

• Positive and supportive work environment

About the Role

The Guest Service Representative (GSR) is the face of Hyatt Place Lexington, responsible for creating a welcoming, efficient, and memorable experience for every guest. This position combines front desk operations, guest engagement, problemsolving, and light foodandbeverage support in alignment with Hyatt’s service philosophy of care and hospitality.

Key Responsibilities

• Greet guests warmly and professionally upon arrival and departure

• Complete checkin, checkout, and reservation processes with accuracy and efficiency

• Provide clear, helpful information about hotel amenities, local attractions, and property services

• Handle guest inquiries, concerns, and requests with empathy, urgency, and accountability

• Process payments, verify identification, and maintain accurate records

• Monitor lobby and public areas to ensure a clean, welcoming environment

• Prepare and maintain Gallery Kitchen items (as applicable), including stocking, light food prep, and ensuring breakfast area cleanliness

• Assist with market sales, beverage service, and other guestfacing amenities

• Coordinate with Housekeeping and Maintenance to ensure room readiness and resolve issues promptly

• Follow all safety, security, and brand standards

• Support teammates and contribute to a positive, guestfocused work environment

Qualifications

• Strong customer service skills and a genuine passion for hospitality

• Professional communication skills, both in person and over the phone

• Ability to multitask in a fastpaced environment

• Basic computer proficiency; experience with hotel systems is a plus

• Dependability, punctuality, and strong attention to detail

• Ability to stand for extended periods and lift up to 25 lbs

• Flexible availability, including weekends and holidays

What We Offer

• Competitive pay

• Hyatt travel discounts

• Supportive leadership and a teamfocused environment

• Opportunities for growth within the hotel and Hyatt brand

Work Environment

Guest Service Representatives are expected to maintain a polished, professional presence in the lobby, demonstrate proactive guest care, and collaborate closely with Housekeeping, Maintenance, and Management to ensure a seamless guest experience.

We are seeking a friendly and reliable Breakfast Attendant to join our team and provide excellent service to guests during breakfast hours. The Breakfast Attendant will be responsible for setting up and maintaining the breakfast area, preparing and serving food and drinks, and ensuring that guests have a positive experience. The successful candidate will have strong customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Set up and maintain the breakfast area, including laying linens, setting up tableware, and arranging centerpieces

• Prepare and serve breakfast items, such as eggs, bacon, and pastries, as well as coffee, tea, and other drinks

• Ensure that the breakfast area is clean and well-stocked at all times

• Assist guests with any questions or needs they may have

• Handle customer complaints and concerns with grace and professionalism

• Other duties as assigned

Qualifications:

• Previous experience in a food service or customer service role is preferred

• Strong customer service skills

• Ability to multitask and handle a high-volume workload

• Ability to lift and carry heavy objects (up to 50 pounds)

• Ability to stand for long periods of time

• Fluency in English is required; additional language skills are a plus

Perks:

• Competitive salary

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Benefits

Pulled from the full job description

Rainmaker Hospitality is seeking a dynamic, service-oriented Director of Revenue Management to join our team on-site in Lexington, KY. This role is designed for a revenue leader who can align strategy across a multi-brand portfolio by partnering with brand revenue teams, hotel leadership, and corporate operations to drive consistent execution and measurable results.

This is not a remote position. You'll lead the rhythm, reporting, and accountability that ensures each hotel’s revenue strategy is clear, coordinated, and executed—week after week.

Our Company

Rainmaker Hospitality is a third-party hotel management company with a strong concentration in Kentucky and additional assets in Ohio. We manage a portfolio of 29 hotels across major brands (Hilton, Hyatt, IHG, Marriott, Choice, Best Western and others), focused on delivering results for owners through operational excellence, guest satisfaction, and financial performance.

What this role involves

As the Director of Revenue Management, you will drive portfolio revenue performance by aligning property-level execution with brand revenue strategies and market realities. You’ll serve as the connection between brand revenue managers, hotel teams, and Rainmaker leadership—ensuring revenue calls lead to action, forecasts are credible, and strategies are consistent across the portfolio.

Key responsibilities include:

Lead and standardize the revenue management cadence across the portfolio (weekly revenue calls, action plans, follow-ups, and performance reviews)

Partner with brand revenue managers to align strategies, priorities, and decisions across hotels and ensure recommendations are executed at the property level

Translate revenue strategy into clear, trackable actions for GMs, Sales leaders, and operations partners

Monitor and report portfolio performance trends (RevPAR, ADR, occupancy, index, pace, mix, and other key KPIs) and escalate risks/opportunities early

Drive forecasting discipline: review weekly/monthly forecasts, validate assumptions, and improve accuracy and consistency across properties

Review STR and market intelligence to assess comp set positioning and recommend portfolio-level focus areas

Support annual rooms revenue budgeting and business planning processes with clear assumptions and documentation

Build strong relationships with ownership/asset stakeholders as needed by providing clear, confident revenue narratives and performance explanations

Perform other duties as assigned to meet business objectives

Experience, skills, and systems

5+ years of hotel revenue management / revenue strategy experience (multi-property strongly preferred)

Strong understanding of brand revenue ecosystems and how to partner effectively with brand revenue managers

Proven ability to lead cross-functional alignment across Operations, Sales, and property leadership

Strong analytical and communication skills—able to turn data into direction and accountability

Advanced proficiency in Excel and comfort with dashboards/reporting and performance storytelling

Experience with multi-brand environments and select-service/extended-stay hotels preferred

Willingness to travel to hotels as needed (regional travel)

Work location

This is not a remote role. The position is based on-site in Lexington, KY.

Benefits

We offer a competitive compensation package that will include:

Health, dental, and vision insurance options

401(k) with company match

Paid time off and holiday pay

Hotel/travel discounts

Hiring process

The hiring process may include a phone interview, in-person interview(s), background check, reference checks, and other pre-employment steps consistent with company policy.

Rainmaker Hospitality is an Equal Opportunity Employer.

**NO RECRUITERS PLEASE**

• PEP System Operations: Execute the official end-of-day system rollover via Hilton PEP, troubleshooting system alerts and ensuring proper system closeouts.
• Financial Auditing: Audit, balance, and verify all daily front desk cash flows, credit card transactions, and room revenue accounts against system records.
• Guest Service & Front Desk: Manage late-night check-ins, early departures, and handle overnight reservation inquiries with a warm, "Hamptonality" customer mindset.
• Reporting: Compile, organize, and distribute critical daily operational journals and financial summaries to hotel management.
• Overnight Safety: Maintain building security, monitor the property lobby and access points, and confidently handle any overnight emergencies following standard procedures.
• Morning Prep: Set up early coffee & assist with preparation for the breakfast shift.

• Required Experience: Minimum of 1 year of hotel front desk or auditing experience, with direct, functional proficiency using Hilton's PEP software.
• Technical Aptitude: Strong math skills, sharp analytical abilities, and high comfort levels balancing financial data spreadsheets.
• Reliability: Proven history of excellent attendance and punctuality, which is vital to solo overnight property coverage.
• Communication: Courteous and professional English communication skills to resolve guest concerns independently.
• Education: High school diploma or equivalent.

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment.

• Generous Hilton Honors Team Member Travel Discounts globally.

Home2 Suites Blue Ash 
Rainmaker Hospitality

Rainmaker Hospitality is looking for a dynamic, relationship-driven Director of Sales to lead all sales efforts for the Home2 Suites Blue Ash. This role is perfect for someone who thrives on building relationships, driving revenue, and leading strategy across both corporate and group segments—while partnering closely with brand revenue leadership to maximize performance.

This position oversees the full sales function, allowing you to take ownership of business development, client relationships, and revenue strategy, while collaborating with operations to deliver exceptional guest experiences.

What You’ll Do

• Own and drive all sales efforts including corporate, group, and local business segments

• Actively prospect, solicit, and secure new business through direct outreach, networking, and brand channels

• Respond to and manage incoming leads (Cvent, MeetingBroker, direct inquiries, etc.)

• Negotiate rates, manage contracts, and secure deposits and payment details

• Partner with the brand revenue leader to align on pricing strategy, inventory management, and demand optimization

• Analyze market trends, pace, and performance to adjust sales strategies and maximize revenue

• Collaborate with on-property teams to ensure seamless execution from booking through departure

• Conduct site visits, client meetings, and property tours

• Maintain accurate records, reporting, and forecasting in brand systems (Delphi, etc.)

• Participate in leadership discussions to drive performance, accountability, and innovation

What Makes This Role Exciting

• You’ll lead all aspects of sales across two well-positioned hotels in a strong market

• You’ll partner directly with revenue management leadership, gaining exposure to pricing and strategy decisions

• You’ll work in a collaborative, team-based environment—supported, not siloed

• You’ll have the autonomy to build relationships, prospect business, and create your own success

• You’ll play a key role in driving performance and positioning both hotels in the market

Growth & Opportunity

At Rainmaker Hospitality, we invest in our people. This role offers:

• Opportunities for advancement within a growing portfolio

• Exposure to revenue strategy leadership

• Ongoing training, collaboration, and mentorship

• A sales culture built on accountability, support, and shared success

What We’re Looking For

• Previous hotel sales experience (Director of Sales or Senior Sales Manager preferred)

• Strong ability to prospect, negotiate, and close business

• Excellent communication, organization, and relationship-building skills

• Strategic mindset with an understanding of revenue management principles

• Ability to manage multiple priorities while maintaining a high level of client service

• Self-motivated, proactive, and results-driven

• Comfortable working independently while thriving in a team environment

Why Rainmaker Hospitality

We believe great sales come from great people who feel supported, empowered, and excited about what they do. Our motto—Enhanced Service. Exceptional Hospitality.—applies just as much to our team as it does to our guests.

If you’re ready to take ownership of your market, grow your career, and make a real impact, we’d love to meet you.

Qualifications:
- Bachelor's degree in Hospitality Management or related field preferred
- Previous experience in hotel management or a similar role
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Knowledge of budgeting and financial management principles
- Proficiency in hotel management software systems
- Multilingual skills are a plus
- Ability to work flexible hours, including nights and weekends

We offer competitive compensation, benefits package, and opportunities for career advancement. If you have a passion for hospitality, leadership skills, and the ability to thrive in a fast-paced environment, we would love to hear from you. Apply today to join our team as Taskforce/General Manager - Bench.

***NO RECRUITERS PLEASE***

Introduction:

We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting guests with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage reservations and check guests in and out using the ChoiceADVANTAGE system

• Handle guest requests, such as fresh linen

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Fold laundry

• Handle guest complaints and concerns with grace and professionalism

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a front desk agent or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Flexibility to work evenings, weekends, and holidays as needed

Perks:

• Medical, dental, and vision insurance after 90 days or employment

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

• Oversee and maintain all hotel plumbing systems including:
• Domestic water lines
• Drain and waste systems
• Sewer lines
• Water heaters and boilers
• Circulation pumps
• Guest room fixtures
• Commercial laundry plumbing
• Kitchen and food service plumbing systems
• Perform advanced troubleshooting and repair of:
• Leaks
• Low water pressure
• Clogged drains and sewer backups
• Valve failures
• Corroded piping
• Aging plumbing infrastructure
• Water temperature inconsistencies
• Conduct regular inspections of guest rooms and mechanical areas to proactively identify plumbing deficiencies before they impact guests.
• Coordinate emergency plumbing repairs and minimize operational disruption during outages or failures.
• Develop and implement preventative maintenance schedules specifically targeting older plumbing systems and high-use guest room fixtures.
• Monitor water usage and identify opportunities to improve efficiency and reduce waste.
• Maintain inventory of plumbing parts, tools, and supplies to ensure timely repairs.
• Coordinate with outside contractors and vendors for major plumbing renovations, pipe replacements, and code compliance projects.

• Maintain all hotel systems including HVAC, electrical, mechanical, life safety, and structural components.
• Ensure all guest rooms, corridors, public spaces, meeting rooms, and exterior areas are properly maintained and operational.
• Respond to maintenance requests promptly and professionally.
• Perform repairs involving drywall, painting, carpentry, tile work, lighting, appliances, doors, locks, and flooring.
• Oversee preventative maintenance programs to extend the life of hotel equipment and infrastructure.
• Monitor and maintain swimming pool systems, pumps, filters, and chemical balance (if applicable).
• Conduct routine inspections of roofs, parking lots, walkways, elevators, and building exteriors.
• Ensure all maintenance activities comply with local, state, and federal safety regulations.

• Maintain compliance with OSHA regulations, fire safety standards, health department requirements, and brand standards.
• Ensure proper operation of fire alarms, sprinkler systems, emergency lighting, and safety equipment.
• Maintain accurate maintenance logs, repair records, inspection reports, and equipment documentation.
• Participate in emergency response procedures and after-hours on-call coverage as needed.

• Minimum 5 years of hotel maintenance or engineering experience preferred.
• Minimum 2 years supervisory or leadership experience preferred.
• Strong background in commercial plumbing systems preferred.
• Experience working with older buildings and aging infrastructure highly preferred.
• Knowledge of HVAC, electrical, mechanical, and general building systems.
• Ability to read blueprints, schematics, and technical manuals.
• Strong troubleshooting and problem-solving abilities.
• Excellent organizational and time management skills.
• Ability to work flexible schedules including nights, weekends, and holidays as needed.
• Valid driver’s license preferred.

• Ability to stand, walk, bend, kneel, climb ladders, and lift up to 75 pounds.
• Ability to work in mechanical rooms, crawl spaces, rooftops, and confined areas.
• Ability to safely operate hand tools, power tools, and maintenance equipment.

• Hands-on leader with strong technical expertise.
• Strong sense of urgency and ownership.
• Guest-focused mindset with attention to detail.
• Ability to remain calm under pressure during emergency repairs.
• Self-motivated, dependable, and highly organized.
• Strong communication skills and ability to work collaboratively with all hotel departments.

Introduction:

We are seeking a friendly and reliable Breakfast Attendant to join our team and provide excellent service to guests during breakfast hours. The Breakfast Attendant will be responsible for setting up and maintaining the breakfast area, preparing and serving food and drinks, and ensuring that guests have a positive experience. The successful candidate will have strong customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Set up and maintain the breakfast area, including laying linens, setting up tableware, and arranging centerpieces

• Prepare and serve breakfast items, such as eggs, bacon, and pastries, as well as coffee, tea, and other drinks

• Ensure that the breakfast area is clean and well-stocked at all times

• Assist guests with any questions or needs they may have

• Handle customer complaints and concerns with grace and professionalism

• Other duties as assigned

Qualifications:

• Previous experience in a food service or customer service role is preferred

• Strong customer service skills

• Ability to multitask and handle a high-volume workload

• Ability to lift and carry heavy objects (up to 50 pounds)

• Ability to stand for long periods of time

• Fluency in English is required; additional language skills are a plus

Perks:

• Competitive salary

• Employee discounts on food and drinks

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

• Paid Time Off (PTO)
• Dental and Vision insurance
• Life Insurance
• Travel discounts
• And several other discount programs

Duties and Responsibilities:

• Supervision of Maintenance Department:
• Oversee  and ensuring that all tasks are completed efficiently and effectively.
• Schedule daily work tasks

• Preventive Maintenance:
• Develop and implement a preventive maintenance program to ensure the hotel’s facilities and equipment are in optimal working condition.
• Conduct regular inspections of hotel facilities to identify areas needing repair or maintenance.
• Repair and Troubleshooting:
• Respond promptly to maintenance requests from staff and guests, addressing issues such as plumbing, electrical, HVAC, and general repairs.
• Troubleshoot and resolve maintenance problems in a timely manner.
• Upkeep and checking chemical levels of swimming pool and spa
• Safety and Compliance:
• Ensure compliance with safety regulations and hotel policies, conducting safety inspections and risk assessments.
• Maintain up-to-date knowledge of local building codes and regulations.
• Budget Management:
• Assist in developing and managing the maintenance budget, ensuring cost-effective practices.
• Monitor expenses related to maintenance operations and control costs.
• Inventory Management:
• Manage inventory of maintenance supplies and equipment, ensuring adequate stock levels.
• Order necessary materials and tools, maintaining relationships with vendors.
• Training and Development:
• Up to date on training of best practices, safety procedures, and hotel policies.
• Foster a positive work environment that encourages teamwork and professional growth.
• Documentation and Reporting:
• Maintain accurate records of maintenance requests, repairs, and inventory.
• Prepare reports on maintenance activities, budget expenditures, and staff performance for management.
• Collaboration with Other Departments:
• Work closely with other departments, such as housekeeping and front desk, to ensure seamless operations.
• Participate in departmental meetings to discuss facility needs and improvement opportunities.
• Emergency Response:
• Act as a key contact for emergency situations, coordinating quick and effective responses to facility-related emergencies.
• Ensure that emergency protocols are established and staff is trained accordingly.

Skills and Qualifications:

• Strong technical knowledge in various maintenance disciplines (plumbing, electrical, HVAC, etc.)
• Excellent leadership and team management skills.
• Strong problem-solving and troubleshooting abilities.
• Good communication and interpersonal skills.
• Organizational skills and attention to detail.

• Oversee and maintain all hotel plumbing systems including:
• Domestic water lines
• Drain and waste systems
• Sewer lines
• Water heaters and boilers
• Circulation pumps
• Guest room fixtures
• Commercial laundry plumbing
• Kitchen and food service plumbing systems
• Perform advanced troubleshooting and repair of:
• Leaks
• Low water pressure
• Clogged drains and sewer backups
• Valve failures
• Corroded piping
• Aging plumbing infrastructure
• Water temperature inconsistencies
• Conduct regular inspections of guest rooms and mechanical areas to proactively identify plumbing deficiencies before they impact guests.
• Coordinate emergency plumbing repairs and minimize operational disruption during outages or failures.
• Develop and implement preventative maintenance schedules specifically targeting older plumbing systems and high-use guest room fixtures.
• Monitor water usage and identify opportunities to improve efficiency and reduce waste.
• Maintain inventory of plumbing parts, tools, and supplies to ensure timely repairs.
• Coordinate with outside contractors and vendors for major plumbing renovations, pipe replacements, and code compliance projects.

• Maintain all hotel systems including HVAC, electrical, mechanical, life safety, and structural components.
• Ensure all guest rooms, corridors, public spaces, meeting rooms, and exterior areas are properly maintained and operational.
• Respond to maintenance requests promptly and professionally.
• Perform repairs involving drywall, painting, carpentry, tile work, lighting, appliances, doors, locks, and flooring.
• Oversee preventative maintenance programs to extend the life of hotel equipment and infrastructure.
• Monitor and maintain swimming pool systems, pumps, filters, and chemical balance (if applicable).
• Conduct routine inspections of roofs, parking lots, walkways, elevators, and building exteriors.
• Ensure all maintenance activities comply with local, state, and federal safety regulations.

• Maintain compliance with OSHA regulations, fire safety standards, health department requirements, and brand standards.
• Ensure proper operation of fire alarms, sprinkler systems, emergency lighting, and safety equipment.
• Maintain accurate maintenance logs, repair records, inspection reports, and equipment documentation.
• Participate in emergency response procedures and after-hours on-call coverage as needed.

• Minimum 5 years of hotel maintenance or engineering experience preferred.
• Minimum 2 years supervisory or leadership experience preferred.
• Strong background in commercial plumbing systems preferred.
• Experience working with older buildings and aging infrastructure highly preferred.
• Knowledge of HVAC, electrical, mechanical, and general building systems.
• Ability to read blueprints, schematics, and technical manuals.
• Strong troubleshooting and problem-solving abilities.
• Excellent organizational and time management skills.
• Ability to work flexible schedules including nights, weekends, and holidays as needed.
• Valid driver’s license preferred.

• Ability to stand, walk, bend, kneel, climb ladders, and lift up to 75 pounds.
• Ability to work in mechanical rooms, crawl spaces, rooftops, and confined areas.
• Ability to safely operate hand tools, power tools, and maintenance equipment.

• Hands-on leader with strong technical expertise.
• Strong sense of urgency and ownership.
• Guest-focused mindset with attention to detail.
• Ability to remain calm under pressure during emergency repairs.
• Self-motivated, dependable, and highly organized.
• Strong communication skills and ability to work collaboratively with all hotel departments.

JOB DESCRIPTION

A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

 

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
• Change and replenish bed linens, towels and guest amenities, as needed
• Perform deep cleaning tasks, as needed
• Stock, maintain and transport housekeeping supply cart on a daily basis
• Dispose of trash and recyclables
• Respond to special guest requests in a timely, friendly and efficient manner
• Perform guest turn down service, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Benefits:

Health, vision and dental insurance

Room discounts

Paid-time-off

And more…

• Greet and welcome guests with a warm, professional attitude
• Process check-ins and check-outs efficiently using hotel systems
• Handle reservations, modifications, and cancellations
• Provide accurate information about hotel amenities, local attractions, and services
• Manage guest inquiries, requests, and complaints promptly and effectively
• Process payments, handle cash/credit transactions, and balance daily reports
• Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction
• Maintain a clean and organized front desk area
• Promote hotel services, loyalty programs, and upsell opportunities when appropriate

• Previous hotel front desk, customer service, or hospitality experience preferred (but not required—we provide training!)
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Basic computer proficiency (experience with hotel PMS systems like OnQ, and PEP is a plus)
• Reliable, punctual, and able to work flexible shifts including weekends and holidays
• High school diploma or equivalent
• Must be able to stand for extended periods and lift up to 25 lbs occasionally

• Competitive hourly pay based on experience
• Medical, dental, and vision insurance (for eligible full-time team members)
• Paid time off
• Discounted hotel rooms worldwide through the Hilton family of brands (Go Hilton travel program)
• Opportunities for growth and advancement within Hilton properties
• Positive, supportive team environment

Location: Homewood Suites Lexington/Hamburg - Lexington, Kentucky 40509
Position Type: Full-Time

Job Summary

Homewood Suites is seeking dependable, detail-oriented Room Attendants to join our housekeeping team. Our hotel specializes in extended stay accommodations, and cleanliness plays a major role in delivering an exceptional guest experience. This position is responsible for cleaning guest suites, maintaining public areas, and ensuring hotel standards of cleanliness and presentation are consistently met.

We are looking for team members who are reliable, efficient, and take pride in their work.

Responsibilities

• Clean and service guest rooms according to hotel brand standards
• Change bed linens and make beds neatly
• Clean bathrooms, kitchens, living areas, and floors
• Replenish towels, toiletries, and guest supplies
• Remove trash and dirty linens from guest rooms
• Report maintenance issues or safety concerns to management
• Maintain cleanliness of housekeeping carts, storage rooms, and work areas
• Assist with public area cleaning as needed
• Provide friendly and professional service to guests and team members

Qualifications

• Previous hotel housekeeping experience preferred, but not required
• Ability to work independently and as part of a team
• Strong attention to detail and time management skills
• Ability to stand, bend, lift, and walk for extended periods
• Must be dependable and maintain a positive attitude
• Weekend and holiday availability required

Benefits

• Competitive hourly pay
• Paid training
• Flexible scheduling
• Hotel discounts through Hilton travel program
• Paid Time Off (PTO)
• Paid Vision and Dental insurance
• Health Insurance offered
• Life Insurance

Schedule

• Morning and daytime shifts
• Weekends and holidays required

About Us

Homewood Suites is an all-suite extended stay hotel focused on making guests feel at home during longer visits. Our team is committed to providing clean, comfortable accommodations and outstanding hospitality every day.

Apply today and become part of a team that values hard work, reliability, and excellent guest service.

Full-Time Housekeeper
Join Our Team

We are seeking a dependable, detail-oriented Housekeeper to help maintain a clean, safe, and welcoming environment for our guests and staff. If you take pride in your work, enjoy staying organized, and thrive in a fast-paced setting, we'd love to hear from you.

Responsibilities

• Clean guest rooms, bathrooms, and common areas to company standards
• Dust, vacuum, mop, and sanitize assigned areas
• Change linens, make beds, and replenish guest amenities
• Perform laundry duties, including washing, drying, folding, and organizing linens
• Monitor and manage housekeeping supplies and inventory
• Maintain a clean and organized housekeeping work area
• Report maintenance concerns, damages, or safety hazards promptly
• Follow all safety, sanitation, and company procedures
• Assist with additional housekeeping-related duties as needed

Qualifications

• At least 1 year of housekeeping or related cleaning experience preferred
• Strong attention to detail and commitment to cleanliness
• Ability to work independently and efficiently
• Excellent time management and organizational skills
• Ability to multitask and manage a high-volume workload
• Reliable attendance and a positive attitude
• Ability to stand, bend, lift, and perform physical tasks throughout the shift

Benefits & Perks

• Competitive pay
• Paid time off (PTO)
• Medical, dental, and vision insurance
• Professional development and growth opportunities
• Positive, supportive, and team-oriented work environment

Employment Type

Full-Time

Apply today and become part of a team dedicated to providing exceptional cleanliness and guest satisfaction.

Front Desk Agent

Job Summary

We are seeking a friendly, dependable, and customer-focused Front Desk Agent to join our hotel team. As the first point of contact for our guests, you will play a key role in creating a positive guest experience by providing outstanding service during check-in, check-out, and throughout each guest's stay.

The ideal candidate is professional, detail-oriented, and comfortable working in a fast-paced hospitality environment. If you enjoy helping people and thrive in a customer service role, we encourage you to apply.

Benefits

• Paid Holidays (Full-Time Employees)
• Paid Time Off (PTO)
• Nationwide Employee Hotel Stay Discounts
• Medical, Dental, Vision, and Life Insurance

Responsibilities

• Welcome guests and provide exceptional customer service
• Process guest check-ins and check-outs efficiently
• Handle reservations, room assignments, and payment transactions
• Respond promptly to guest inquiries, requests, and concerns
• Coordinate with housekeeping and maintenance teams to ensure guest satisfaction
• Maintain accurate guest records and reservation information
• Answer phone calls and assist with general hotel information
• Follow hotel policies and procedures to ensure a smooth operation

Qualifications

• High school diploma or equivalent required
• Previous customer service or hotel experience preferred
• Basic computer skills and ability to learn hotel management software
• Strong communication and interpersonal skills
• Ability to remain professional and courteous when handling challenging situations
• Excellent attention to detail and organizational skills
• Ability to follow instructions and work independently or as part of a team
• Must be able to stand for extended periods and work flexible schedules, including weekends and holidays

Preferred Skills

• Hospitality or hotel front desk experience
• Cash handling and payment processing experience
• Ability to multitask in a fast-paced environment
• Strong problem-solving and conflict-resolution skills

The General Manager (GM) provides day-to-day leadership and strategic direction for the hotel. This role requires maximizing sales and revenue and driving overall financial returns, while overseeing all operations, including accounting, sales, and guest service. The GM is also responsible for developing team members, ensuring execution of brand standards, and building local brand awareness.

We have properties throughout Kentucky and some in Ohio.

Essential Functions

People & Team Leadership

• Oversee all personnel, conducting regular evaluations, and recommending or executing HR actions in accordance with company policies.

• Establish performance and development goals for team members, providing regular coaching, mentoring, and feedback to enhance performance.

• Develop and monitor programs and initiatives, including succession planning, to increase team engagement and ensure future bench strength.

• Organize activities and assign responsibilities to employees to ensure overall productivity.

Financial Management & Sales

• Prepare annual capital, cash flow, and sales and marketing plans to accurately forecast budgets.

• Analyze financials to drive revenues, future profitability, and maximum return on investment.

• Partake in financial activities, including establishing room rates, setting budgets, collecting payments, and controlling expenses.

• Use distribution channels and technology platforms to drive revenue and maximize market share.

• Lead capital plans and asset management initiatives, including working with owners to maintain or improve the property’s market leadership position.

Guest Experience, Brand & Responsible Business

• Drive improvement in guest satisfaction goals by establishing and implementing services that meet or exceed guest expectations.

• Resolve issues regarding hotel services, amenities, and policies.

• Create and apply a marketing strategy to promote services; demonstrate brand citizenship by maintaining compliance with all required brand and service standards.

• Act as the public relations representative to raise local community and brand awareness; coordinate with external parties (suppliers, agencies, etc.).

• Ensure a safe and secure environment for guests, colleagues, and hotel assets. Develop and carry out action plans to reduce the hotel’s carbon footprint.

• Perform necessary operational duties as assigned, including serving as manager on duty, welcoming and registering guests, and evaluating hotel performance to ensure compliance with health and safety rules.

Competencies

• Asset Management

• Service Focused

• Branding & Marketing

• Community Relations

• Operational Execution

• Strategic Leadership & Operations

• Financial Performance & Sales

• Asset Management & Projects

• Talent & Team Development

• Compliance & Risk Management

Supervisory Responsibility

This position oversees all hotel personnel and Department Heads.

Work Environment

Work is generally performed within an office environment, with standard office equipment available such as computers,

desks, chairs, printers, fax machines, and telephones.

Internal/External Contacts

Daily interactions with clients and/or their representatives, and the general public.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to read, understand, and speak local language(s).

The employee is frequently required to sit; use hands to finger, handle or feel; and reach with hands and arms.

The employee is required to sit, stand, walk, stoop, kneel, crawl, crouch, climb, or balance at all times to cover all various needs and positions of the hotel. The employee must be able to stand for 5-12 hours at a time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work frequently include nights, weekends, and unpredictable hours.

Travel

Occasional travel may be required for corporate meetings, training sessions, and market analysis within the region.

Education and Training

• Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration

Experience

• Five to ten years of prior hotel management experience, or equivalent combination of education and experience.

• Experience required may vary based on size and complexity of operation.

Specialized, Technical and Administrative Knowledge

• Deep understanding of core hotel systems (PMS, POS, HVAC, Maintenance).

• Expertise in hospitality accounting, HR laws, OSHA standards, and regulatory compliance.

• Proficiency in distribution channels (OTAs, GDS) and revenue management platforms.

EEO Statement

The Company provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law

Position Description

Position Summary

The Chief Engineer is responsible for the overall maintenance, repair, safety, and operational integrity of the hotel property. This leadership role ensures all guest rooms, public areas, mechanical systems, plumbing infrastructure, and back-of-house operations are maintained to Hilton brand standards while maximizing guest satisfaction, operational efficiency, and asset preservation.

The Chief Engineer must possess extensive hands-on experience in plumbing systems, preventative maintenance, troubleshooting aging infrastructure, and responding quickly to facility-related guest concerns. The ideal candidate is both a working manager and a technical expert who can independently diagnose and repair complex maintenance issues while leading the maintenance department with professionalism and urgency.

Essential Duties and Responsibilities

Plumbing Systems Management (Primary Focus)

• Oversee and maintain all hotel plumbing systems including:
  • Domestic water lines
  • Drain and waste systems
  • Sewer lines
  • Water heaters and boilers
  • Circulation pumps
  • Guest room fixtures
  • Commercial laundry plumbing
  • Kitchen and food service plumbing systems
• Perform advanced troubleshooting and repair of:
  • Leaks
  • Low water pressure
  • Clogged drains and sewer backups
  • Valve failures
  • Corroded piping
  • Aging plumbing infrastructure
  • Water temperature inconsistencies
• Conduct regular inspections of guest rooms and mechanical areas to proactively identify plumbing deficiencies before they impact guests.
• Coordinate emergency plumbing repairs and minimize operational disruption during outages or failures.
• Develop and implement preventative maintenance schedules specifically targeting older plumbing systems and high-use guest room fixtures.
• Monitor water usage and identify opportunities to improve efficiency and reduce waste.
• Maintain inventory of plumbing parts, tools, and supplies to ensure timely repairs.
• Coordinate with outside contractors and vendors for major plumbing renovations, pipe replacements, and code compliance projects.

General Maintenance & Engineering Operations

• Maintain all hotel systems including HVAC, electrical, mechanical, life safety, and structural components.
• Ensure all guest rooms, corridors, public spaces, meeting rooms, and exterior areas are properly maintained and operational.
• Respond to maintenance requests promptly and professionally.
• Perform repairs involving drywall, painting, carpentry, tile work, lighting, appliances, doors, locks, and flooring.
• Oversee preventative maintenance programs to extend the life of hotel equipment and infrastructure.
• Monitor and maintain swimming pool systems, pumps, filters, and chemical balance (if applicable).
• Conduct routine inspections of roofs, parking lots, walkways, elevators, and building exteriors.
• Ensure all maintenance activities comply with local, state, and federal safety regulations.

Safety & Compliance

• Maintain compliance with OSHA regulations, fire safety standards, health department requirements, and brand standards.
• Ensure proper operation of fire alarms, sprinkler systems, emergency lighting, and safety equipment.
• Maintain accurate maintenance logs, repair records, inspection reports, and equipment documentation.
• Participate in emergency response procedures and after-hours on-call coverage as needed.

Qualifications

• Minimum 5 years of hotel maintenance or engineering experience preferred.
• Minimum 2 years supervisory or leadership experience preferred.
• Strong background in commercial plumbing systems preferred.
• Experience working with older buildings and aging infrastructure highly preferred.
• Knowledge of HVAC, electrical, mechanical, and general building systems.
• Ability to read blueprints, schematics, and technical manuals.
• Strong troubleshooting and problem-solving abilities.
• Excellent organizational and time management skills.
• Ability to work flexible schedules including nights, weekends, and holidays as needed.
• Valid driver’s license preferred.

Physical Requirements

• Ability to stand, walk, bend, kneel, climb ladders, and lift up to 75 pounds.
• Ability to work in mechanical rooms, crawl spaces, rooftops, and confined areas.
• Ability to safely operate hand tools, power tools, and maintenance equipment.

Desired Characteristics

• Hands-on leader with strong technical expertise.
• Strong sense of urgency and ownership.
• Guest-focused mindset with attention to detail.
• Ability to remain calm under pressure during emergency repairs.
• Self-motivated, dependable, and highly organized.
• Strong communication skills and ability to work collaboratively with all hotel departments.

Work Environment

This position operates in a fast-paced hotel environment with frequent interaction with guests, team members, contractors, and vendors. Due to the age of the property, the role requires a proactive maintenance approach and significant focus on plumbing infrastructure reliability and preventative maintenance planning.

FullTime | PartTime | Flexible Scheduling Available

Hyatt Place Lexington is seeking a reliable, detailoriented Room Attendant to join our housekeeping team. This role is essential to delivering the clean, comfortable, and welcoming environment our guests expect. If you take pride in your work, enjoy staying active, and love creating great guest experiences, we’d love to meet you.

What You’ll Do

• Clean and service guest rooms to Hyatt brand standards, including making beds, cleaning bathrooms, dusting, vacuuming, and refreshing amenities

• Replenish linens, towels, and guest supplies

• Respond to guest requests with a friendly, helpful attitude

• Report maintenance issues or safety concerns promptly

• Maintain cleanliness of hallways, storage areas, and housekeeping carts

• Work efficiently to meet daily room quotas while ensuring quality and consistency

• Support teammates and contribute to a positive, respectful work environment

What We’re Looking For

• Strong attention to detail and pride in delivering excellent work

• Ability to work independently and stay motivated

• Dependability and strong timemanagement skills

• Ability to stand, walk, bend, and lift throughout the shift

• A positive attitude and commitment to great guest service

• Previous housekeeping experience is helpful but not required—we will train the right person

What We Offer

• Competitive pay and Employer paid Dental and Vison for employee

• Flexible scheduling

• Supportive leadership and a teamfocused environment

• Opportunities for growth within the hotel

About Us

At Hyatt Place Lexington, we believe in creating a welcoming environment for both guests and staff. Our housekeeping team plays a vital role in shaping the guest experience, and we value individuals who take pride in their work and enjoy being part of a supportive, hardworking team.

Responsibilities include:

Clean and sanitize bathroom and bedroom areas

Dust, vacuum, sweep, and mop floors

Change bed linen and make beds

Restock cleaning supplies and linen

Report maintenance issues or damages when identified

• Guest CheckIn & CheckOut — Process arrivals and departures, verify information, and issue room keys using the Hotelkey reservation system.

• Customer Service — Provide friendly, accurate information about services, amenities, and local attractions.

• Phone & Email Handling — Answer calls, respond to messages, and route inquiries appropriately.

• Reservation Management — Create, modify, and confirm bookings using the property’s reservation system.

• Payment Processing — Handle payments, issue receipts, and maintain accurate transaction records.

• Problem Resolution — Address guest concerns, escalate issues when needed, and ensure guest satisfaction.

• Lobby Oversight — Maintain a clean, welcoming front desk and lobby area.

• Record Keeping — Maintain logs, reports, and daily shift documentation.

• Attention to Detail — Ability to spot dirt, damage, or missing items.

• Time Management — Complete tasks efficiently within assigned timeframes.

• Physical Stamina — Ability to lift up to 25 lbs., bend, reach, and stand for long periods.

• Reliability — Consistent attendance and punctuality is a must.

• Basic Communication — Ability to follow instructions and communicate issues clearly. Must work well with team members.

• Previous Housekeeping Experience is a plus! — Hotel, residential, or commercial cleaning.

• Knowledge of Cleaning Chemicals — Understanding of safe handling and storage.

• Customer Service Background — Especially for hotel & hospitality environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Medical, dental, and vision insurance

• Professional development opportunities

• Positive and supportive work environment

• Paid Time Off (PTO)
• Dental and Vision insurance
• Life Insurance
• Travel discounts
• And several other discount programs

Duties and Responsibilities:

• Supervision of Maintenance Department:
• Oversee  and ensuring that all tasks are completed efficiently and effectively.
• Schedule daily work tasks

• Preventive Maintenance:
• Develop and implement a preventive maintenance program to ensure the hotel’s facilities and equipment are in optimal working condition.
• Conduct regular inspections of hotel facilities to identify areas needing repair or maintenance.
• Repair and Troubleshooting:
• Respond promptly to maintenance requests from staff and guests, addressing issues such as plumbing, electrical, HVAC, and general repairs.
• Troubleshoot and resolve maintenance problems in a timely manner.
• Swimming Pool & Hot Tub
• Upkeep and checking chemical levels of swimming pool and spa
• Safety and Compliance:
• Ensure compliance with safety regulations and hotel policies, conducting safety inspections and risk assessments.
• Maintain up-to-date knowledge of local building codes and regulations.
• Budget Management:
• Assist in developing and managing the maintenance budget, ensuring cost-effective practices.
• Monitor expenses related to maintenance operations and control costs.
• Inventory Management:
• Manage inventory of maintenance supplies and equipment, ensuring adequate stock levels.
• Order necessary materials and tools, maintaining relationships with vendors.
• Training and Development:
• Up to date on training of best practices, safety procedures, and hotel policies.
• Foster a positive work environment that encourages teamwork and professional growth.
• Documentation and Reporting:
• Maintain accurate records of maintenance requests, repairs, and inventory.
• Prepare reports on maintenance activities, budget expenditures, and staff performance for management.
• Collaboration with Other Departments:
• Work closely with other departments, such as housekeeping and front desk, to ensure seamless operations.
• Participate in departmental meetings to discuss facility needs and improvement opportunities.
• Emergency Response:
• Act as a key contact for emergency situations, coordinating quick and effective responses to facility-related emergencies.
• Ensure that emergency protocols are established and staff is trained accordingly.

Skills and Qualifications:

• Strong technical knowledge in various maintenance disciplines (plumbing, electrical, HVAC, etc.)
• Excellent leadership and team management skills.
• Strong problem-solving and troubleshooting abilities.
• Good communication and interpersonal skills.
• Organizational skills and attention to detail.

Benefits

Pulled from the full job description

Position:

Front Desk Associate

Location:

Blue Ash, Ohio 45242

Employment Type:

Full-Time / Part-Time

Responsibilities:

• Greet and welcome guests with professionalism and courtesy
• Check guests in and out efficiently
• Answer phone calls and respond to guest inquiries
• Handle reservations, payments, and room assignments
• Resolve guest concerns promptly and professionally
• Maintain accurate records and front desk reports
• Coordinate with housekeeping and maintenance teams
• Ensure lobby and front desk areas remain clean and organized

Qualifications:

• Previous front desk, customer service, or hospitality experience preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Basic computer knowledge and ability to learn hotel systems
• Professional appearance and positive attitude
• Ability to work flexible schedules, including weekends and holidays

What We Offer:

• Competitive pay
• Supportive work environment
• Career growth opportunities
• Employee discounts and benefits (if applicable)

If you are passionate about hospitality and delivering excellent guest experiences, we would love to hear from you!

Apply today by sending your resume to:
[Insert Email Address]

Hospitality Leader Wanted – Growing Our Rainmaker Team!

We are seeking a hands-on, service-driven Operations Manager to join our team at the Hampton Inn. This role is ideal for someone with strong hotel experience—Hilton brand experience is highly preferred—who can lead daily operations, support team development, and ensure an exceptional guest experience.

Position Overview

The Operations Manager plays a key role in the day-to-day success of the hotel. You will oversee core operational departments, including Housekeeping and Maintenance, while supporting the General Manager in driving performance, guest satisfaction, and team engagement.

This role requires flexibility, leadership, and the ability to step in wherever needed to keep the hotel running smoothly.

What You’ll Do

• Support daily hotel operations and act as Manager on Duty as needed
• Supervise Housekeeping and Maintenance teams to ensure brand standards are met
• Deliver and maintain high levels of guest satisfaction
• Assist with hiring, training, and coaching team members
• Help manage labor, expenses, and overall hotel profitability
• Review and support financial reporting with the General Manager
• Conduct regular room inspections and ensure cleanliness and maintenance standards
• Maintain compliance with Hilton and company policies and procedures
• Lead by example—creating a positive, team-focused environment
• Assist with front desk operations, including oversell management and guest issues
• Be visible during peak hours, engaging with guests and supporting the team

What We’re Looking For

• Previous hotel supervisory experience required (Hilton experience strongly preferred)
• Strong understanding of hotel operations, including housekeeping and maintenance
• Comfortable working in a fast-paced, high-pressure environment
• Ability to think quickly and solve problems effectively
• Strong communication and leadership skills
• Basic financial knowledge (P&L, labor, cost control)
• Proficient in Microsoft Office / Windows systems
• Professional, dependable, and team-oriented

Additional Requirements

• Must maintain a professional appearance in line with brand standards
• Willingness to work a flexible schedule, including weekends and holidays
• Certifications may be required (Food Safety, Alcohol Awareness, CPR/First Aid)

Why Join Us?

• Opportunity to grow with a strong and expanding hospitality company
• Hands-on leadership role with real impact
• Supportive team environment focused on success

If you’re ready to bring your hospitality experience to a team that values leadership, accountability, and guest service—we’d love to connect.

Hospitality Leader Wanted – Growing Team!

We are seeking a hands-on, service-driven Operations Manager to join our team at the Hampton Inn. This role is ideal for someone with strong hotel experience—Hilton brand experience is highly preferred—who can lead daily operations, support team development, and ensure an exceptional guest experience.

Position Overview

The Operations Manager plays a key role in the day-to-day success of the hotel. You will oversee core operational departments, including Housekeeping and Maintenance, while supporting the General Manager in driving performance, guest satisfaction, and team engagement.

This role requires flexibility, leadership, and the ability to step in wherever needed to keep the hotel running smoothly.

What You’ll Do

• Support daily hotel operations and act as Manager on Duty as needed
• Supervise Housekeeping and Maintenance teams to ensure brand standards are met
• Deliver and maintain high levels of guest satisfaction
• Assist with hiring, training, and coaching team members
• Help manage labor, expenses, and overall hotel profitability
• Review and support financial reporting with the General Manager
• Conduct regular room inspections and ensure cleanliness and maintenance standards
• Maintain compliance with Hilton and company policies and procedures
• Lead by example—creating a positive, team-focused environment
• Assist with front desk operations, including oversell management and guest issues
• Be visible during peak hours, engaging with guests and supporting the team

What We’re Looking For

• Previous hotel supervisory experience required (Hilton experience strongly preferred)
• Strong understanding of hotel operations, including housekeeping and maintenance
• Comfortable working in a fast-paced, high-pressure environment
• Ability to think quickly and solve problems effectively
• Strong communication and leadership skills
• Basic financial knowledge (P&L, labor, cost control)
• Proficient in Microsoft Office / Windows systems
• Professional, dependable, and team-oriented

Additional Requirements

• Must maintain a professional appearance in line with brand standards
• Willingness to work a flexible schedule, including weekends and holidays
• Certifications may be required (Food Safety, Alcohol Awareness, CPR/First Aid)

Why Join Us?

• Opportunity to grow with a strong and expanding hospitality company
• Hands-on leadership role with real impact
• Supportive team environment focused on success

If you’re ready to bring your hospitality experience to a team that values leadership, accountability, and guest service—we’d love to connect.

• Clean and maintain guest rooms, kitchenettes, and bathrooms according to hotel standards
  Limpiar y mantener habitaciones, cocinetas y baños de acuerdo con los estándares del hotel

• Perform light kitchen cleaning, including appliances, counters, sinks, and trash removal
  Realizar limpieza ligera de cocina, incluyendo electrodomésticos, superficies, fregaderos y basura

• Change linens and towels based on scheduled service or guest requests
  Cambiar sábanas y toallas según el programa de servicio o solicitudes del huésped

• Vacuum, sweep, mop floors, and dust furniture and fixtures
  Aspirar, barrer, trapear pisos y quitar el polvo de muebles y accesorios

• Restock linens, guest amenities, and cleaning supplies
  Reabastecer blancos, amenidades y suministros de limpieza

• Respect guest privacy, especially in occupied long-term stay rooms
  Respetar la privacidad del huésped, especialmente en habitaciones ocupadas por estancias largas

• Report maintenance issues, damages, or safety concerns promptly
  Reportar de inmediato problemas de mantenimiento, daños o riesgos de seguridad

• Follow health, safety, and sanitation guidelines at all times
  Seguir en todo momento las normas de salud, seguridad e higiene

• Properly use and store cleaning chemicals and equipment
  Usar y almacenar correctamente los químicos y equipos de limpieza

• Communicate room status accurately with front desk or supervisors
  Comunicar correctamente el estatus de las habitaciones a recepción o supervisión

Location: Hampton Inn I-75 Blue Ash-Cincinnati 4761 Creek Road 45242

Job Type: Full-Time and/or Part-Time positions available Flexible scheduling, including weekends, holidays, and various shifts (morning, evening, overnight as needed)

About Us: Join our welcoming team at the Hampton Inn! We're proud to offer clean, comfortable accommodations with our signature Hampton hospitality, free hot breakfast, indoor pool, As part of the Hilton family, we prioritize guest satisfaction and team member growth.

Position Summary: We are seeking friendly, reliable, and customer-focused individuals to serve as our Front Desk Agents. In this role, you'll be the first point of contact for our guests, delivering exceptional service while handling check-ins/check-outs, reservations, and daily hotel operations.

Key Responsibilities:

• Greet and welcome guests with a warm, professional attitude
• Process check-ins and check-outs efficiently using hotel systems
• Handle reservations, modifications, and cancellations
• Provide accurate information about hotel amenities, local attractions, and services
• Manage guest inquiries, requests, and complaints promptly and effectively
• Process payments, handle cash/credit transactions, and balance daily reports
• Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction
• Maintain a clean and organized front desk area
• Promote hotel services, loyalty programs, and upsell opportunities when appropriate

Qualifications:

• Previous hotel front desk, customer service, or hospitality experience preferred (but not required—we provide training!)
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Basic computer proficiency (experience with hotel PMS systems like OnQ, and PEP is a plus)
• Reliable, punctual, and able to work flexible shifts including weekends and holidays
• High school diploma or equivalent
• Must be able to stand for extended periods and lift up to 25 lbs occasionally

Benefits:

• Competitive hourly pay based on experience
• Medical, dental, and vision insurance (for eligible full-time team members)
• Paid time off
• Discounted hotel rooms worldwide through the Hilton family of brands (Go Hilton travel program)
• Opportunities for growth and advancement within Hilton properties
• Positive, supportive team environment

If you're passionate about hospitality and enjoy making guests feel at home, we'd love to hear from you!

Location: Hampton Inn I-75 Lexington/Hamburg Area 2251 Elkhorn Rd, Lexington, KY 40505

Job Type: Full-Time and/or Part-Time positions available Flexible scheduling, including weekends, holidays, and various shifts (morning, evening, overnight as needed)

About Us: Join our welcoming team at the Hampton Inn I-75 Lexington/Hamburg Area, conveniently located off I-75 at Exit 110 in the heart of Kentucky Bluegrass Country! We're proud to offer clean, comfortable accommodations with our signature Hampton hospitality, free hot breakfast, indoor pool, and easy access to downtown Lexington, the University of Kentucky, horse farms, and major attractions. As part of the Hilton family, we prioritize guest satisfaction and team member growth.

Position Summary: We are seeking friendly, reliable, and customer-focused individuals to serve as our Front Desk Agents. In this role, you'll be the first point of contact for our guests, delivering exceptional service while handling check-ins/check-outs, reservations, and daily hotel operations.

Key Responsibilities:

• Greet and welcome guests with a warm, professional attitude
• Process check-ins and check-outs efficiently using hotel systems
• Handle reservations, modifications, and cancellations
• Provide accurate information about hotel amenities, local attractions, and services
• Manage guest inquiries, requests, and complaints promptly and effectively
• Process payments, handle cash/credit transactions, and balance daily reports
• Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction
• Maintain a clean and organized front desk area
• Promote hotel services, loyalty programs, and upsell opportunities when appropriate

Qualifications:

• Previous hotel front desk, customer service, or hospitality experience preferred (but not required—we provide training!)
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Basic computer proficiency (experience with hotel PMS systems like OnQ, and PEP is a plus)
• Reliable, punctual, and able to work flexible shifts including weekends and holidays
• High school diploma or equivalent
• Must be able to stand for extended periods and lift up to 25 lbs occasionally

Benefits:

• Competitive hourly pay based on experience
• Medical, dental, and vision insurance (for eligible full-time team members)
• Paid time off
• Discounted hotel rooms worldwide through the Hilton family of brands (Go Hilton travel program)
• Opportunities for growth and advancement within Hilton properties
• Positive, supportive team environment

If you're passionate about hospitality and enjoy making guests feel at home, we'd love to hear from you!

Hampton Inn I-75 Lexington/Hamburg Area – Where hospitality meets the heart of Kentucky!

Breakfast Attendant

Hampton Inn I-75 Lexington, KY

Part-Time & Full-Time | Early Morning Shifts | Weekdays & Weekends

WHY HAMPTON INN I-75 Lexington?

At Hampton Inn I-75 Lexington, KY — part of the trusted Hampton by Hilton family — we believe the complimentary Hot Hampton Breakfast is one of the most important moments of a guest's stay. We are looking for an energetic, warm, and dependable team member to own that experience every morning.

THE ROLE

The Breakfast Attendant sets the tone for our guests' entire day. You will prepare, present, and maintain our Hampton brand breakfast from open to close — keeping food stocked, the dining area spotless, and every guest feeling welcome. This is an early morning role requiring consistent weekday and weekend availability.

SHIFT SCHEDULE
• Primary Shift: Approximately 5:30 AM - 11:30 AM (or as business dictates)
• Weekday and weekend availability required
• Holiday coverage expected

WHAT YOU WILL DO
• Set up, operate, and break down the Hampton Hot Breakfast service daily
• Prepare hot items including scrambled eggs, sausage, waffles, and more per Hampton TREATS brand standards
• Monitor and replenish all food, beverage, and supply items throughout service
• Greet guests with genuine warmth and assist with any special needs or questions
• Maintain a clean, organized, and sanitized dining area throughout service
• Follow all food safety and temperature control guidelines
• Report supply needs, equipment issues, or guest concerns to your supervisor

WHAT WE ARE LOOKING FOR
• A cheerful morning personality — you genuinely enjoy a good start to the day
• Previous food service, hospitality, or customer-facing experience preferred
• Food handler certification or willingness to obtain upon hire
• Ability to be on your feet and moving for the full duration of the shift
• Able to lift up to 30 lbs
• Dependable, on time, and takes pride in the details
• Bilingual English/Spanish a plus

WHAT WE OFFER
• Competitive hourly pay
• Hilton Team Member Travel Discounts
• Health, vision and dental insurance

-Paid time off

-And more….

JOB DESCRIPTION

A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

 

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
• Change and replenish bed linens, towels and guest amenities, as needed
• Perform deep cleaning tasks, as needed
• Stock, maintain and transport housekeeping supply cart on a daily basis
• Dispose of trash and recyclables
• Respond to special guest requests in a timely, friendly and efficient manner
• Perform guest turn down service, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Benefits:

Health, vision and dental insurance

Room discounts

Paid-time-off

And more…