Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organised work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• Professional development opportunities

• Positive and supportive work environment

About Us:
At Best Western, we pride ourselves on offering clean, comfortable accommodations and outstanding guest service. We’re looking for dependable, detail-oriented individuals to join our housekeeping team and help create memorable experiences for our guests.

Position Overview:
As a Room Attendant, you'll play a key role in maintaining a clean and welcoming environment for our guests. You'll be responsible for cleaning guest rooms to the highest standards and ensuring all amenities are well-stocked and in working order.

Key Responsibilities:

• Clean and service assigned guest rooms daily, including making beds, vacuuming, dusting, and sanitizing bathrooms

• Replenish linens, towels, and room amenities

• Report any maintenance issues or safety concerns to management

• Ensure all guest room standards are met or exceeded

• Follow health and safety protocols and hotel policies at all times

• Provide friendly and courteous service to guests if encountered during room servicing

Qualifications:

• High school diploma or equivalent preferred

• Previous housekeeping or cleaning experience is a plus but not required – we provide training!

• Strong attention to detail and a commitment to cleanliness

• Ability to work independently and manage time effectively

• Physical ability to stand, walk, bend, and lift up to 25 lbs for extended periods

• Availability to work weekends is required

What We Offer:

• Competitive hourly wage

• Flexible scheduling

• Paid time off (PTO)

• Insurance options including health, dental, and vision

• Life insurance policy

• Opportunities for growth and advancement

• Supportive and friendly team environment

• Employee discounts at Best Western properties worldwide

Join Our Team!
If you're dependable, hardworking, and passionate about providing a great guest experience, we want to hear from you!

Introduction:

We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk during the overnight shift, including handling guest check-ins and check-outs

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports

• Monitor and maintain inventory of supplies and equipment

• Perform light cleaning duties, such as wiping down counters and restocking supplies

• Other duties as assigned

Qualifications:

• Previous experience as a night auditor or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems

• Excellent attention to detail and problem-solving skills

• Flexibility to work overnight shifts, including weekends and holidays

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

• Free Vision and dental Insurance

Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• dental and vision insurance

• Professional development opportunities

• Positive and supportive work environment

• Paid Time Off (PTO)
• Dental and Vision insurance
• Life Insurance
• Travel discounts
• And several other discount programs

Duties and Responsibilities:

• Supervision of Maintenance Department:
• Oversee  and ensuring that all tasks are completed efficiently and effectively.
• Schedule daily work tasks

• Preventive Maintenance:
• Develop and implement a preventive maintenance program to ensure the hotel’s facilities and equipment are in optimal working condition.
• Conduct regular inspections of hotel facilities to identify areas needing repair or maintenance.
• Repair and Troubleshooting:
• Respond promptly to maintenance requests from staff and guests, addressing issues such as plumbing, electrical, HVAC, and general repairs.
• Troubleshoot and resolve maintenance problems in a timely manner.
• Upkeep and checking chemical levels of swimming pool and spa
• Safety and Compliance:
• Ensure compliance with safety regulations and hotel policies, conducting safety inspections and risk assessments.
• Maintain up-to-date knowledge of local building codes and regulations.
• Budget Management:
• Assist in developing and managing the maintenance budget, ensuring cost-effective practices.
• Monitor expenses related to maintenance operations and control costs.
• Inventory Management:
• Manage inventory of maintenance supplies and equipment, ensuring adequate stock levels.
• Order necessary materials and tools, maintaining relationships with vendors.
• Training and Development:
• Up to date on training of best practices, safety procedures, and hotel policies.
• Foster a positive work environment that encourages teamwork and professional growth.
• Documentation and Reporting:
• Maintain accurate records of maintenance requests, repairs, and inventory.
• Prepare reports on maintenance activities, budget expenditures, and staff performance for management.
• Collaboration with Other Departments:
• Work closely with other departments, such as housekeeping and front desk, to ensure seamless operations.
• Participate in departmental meetings to discuss facility needs and improvement opportunities.
• Emergency Response:
• Act as a key contact for emergency situations, coordinating quick and effective responses to facility-related emergencies.
• Ensure that emergency protocols are established and staff is trained accordingly.

Skills and Qualifications:

• Strong technical knowledge in various maintenance disciplines (plumbing, electrical, HVAC, etc.)
• Excellent leadership and team management skills.
• Strong problem-solving and troubleshooting abilities.
• Good communication and interpersonal skills.
• Organizational skills and attention to detail.

Position Overview

The Night Auditor is responsible for overseeing hotel operations during overnight hours, ensuring accuracy in daily financial reporting, delivering exceptional guest service, and maintaining a safe, welcoming environment. This role supports both frontdesk responsibilities and accounting functions in alignment with Hyatt Place brand standards.

Schedule & Compensation

• 
  

• Scheduled Days: Friday, Saturday, and Sunday nights

• Additional Shifts: Occasional weekday coverage as needed based on business levels and staffing requirements

Key Responsibilities

Guest Service & Front Desk Operations

• Provide warm, professional service to all guests during overnight hours.

• Complete checkins, checkouts, room assignments, and payment processing.

• Address guest inquiries, requests, and concerns promptly; escalate issues to the MOD when appropriate.

• Monitor property security, guest safety, and overnight activity.

Audit & Financial Duties

• Balance and reconcile daily revenue, folios, and payment reports.

• Verify and post charges, adjustments, and corrections.

• Prepare and distribute required audit reports for management review.

• Ensure accuracy in financial documentation and compliance with Hyatt accounting procedures.

Property Oversight

• Maintain cleanliness and organization in the Gallery, lobby, and front desk areas.

• Assist with light breakfast setup tasks when needed before morning shift arrival.

• Complete overnight housekeeping or maintenance tasks as assigned (e.g., laundry, stocking supplies).

• Report any safety, maintenance, or security concerns promptly.

Operational Support

• Follow all Hyatt Place policies, procedures, and brand standards.

• Communicate effectively with incoming morning staff to ensure smooth shift transitions.

• Support a positive team environment and uphold Hyatt’s commitment to care and hospitality.

Qualifications

• Previous hotel front desk or night audit experience preferred, but not required.

• Strong attention to detail and comfort with basic accounting or reconciliation tasks.

• Ability to work overnight shifts, weekends, and occasional weekdays.

• Excellent communication and problemsolving skills.

• Ability to stand for extended periods and lift up to 25 lbs.

• Familiarity with hotel PMS systems preferred (training provided).

Core Competencies

• Accuracy & Accountability – Reliable financial reporting and attention to detail.

• Guest Engagement – Professional, calm, and helpful overnight service.

• Independence – Works confidently with minimal supervision.

• Safety Awareness – Maintains a secure environment for guests and staff.

• Team Collaboration – Supports smooth transitions between shifts.

• Greet guests warmly and proactively offer assistance with breakfast selections.

• Maintain a friendly, professional presence in the Gallery and breakfast area.

• Respond promptly to guest requests, questions, and concerns, escalating issues to the Gallery Host or MOD when needed.

• Monitor guest flow and seating availability to ensure a smooth breakfast experience.

Food Preparation & Presentation

• Prepare, portion, and present breakfast items according to Hyatt Place brand standards.

• Ensure all food items are fresh, properly labeled, and replenished throughout service hours.

• Follow all food safety and sanitation guidelines, including temperature logs and safe handling procedures.

• Set up and break down the breakfast area, including equipment, serving stations, and utensils.

Cleanliness & Maintenance

• Maintain a clean, organized breakfast area, including counters, tables, beverage stations, and floors.

• Wash dishes, utensils, and equipment as needed.

• Ensure all equipment is functioning properly and report maintenance issues promptly.

• Complete daily, weekly, and monthly cleaning tasks as assigned.

Operational Support

• Assist Gallery Hosts with light tasks during peak periods (e.g., stocking, clearing tables, supporting front desk flow).

• Monitor inventory levels and communicate shortages or ordering needs to the MOD.

• Follow all Hyatt Place policies, procedures, and safety standards.

• Support a positive team environment and uphold Hyatt’s commitment to hospitality and care.

Qualifications

• Previous food service or customer service experience preferred.

• Ability to work early morning shifts, weekends, and holidays.

• Strong communication skills and a guestfocused mindset.

• Ability to stand for extended periods and lift up to 25 lbs.

• ServSafe or foodhandler certification preferred (or willingness to obtain).

Core Competencies

• Guest Engagement – Warm, attentive, proactive service.

• Reliability – Consistent punctuality and dependability.

• Teamwork – Supports colleagues and contributes to a positive work environment.

• Attention to Detail – Maintains brand standards in food quality and cleanliness.

• Adaptability – Handles fastpaced, highvolume periods with professionalism.

  The scheduled hours for this role are 6:00 AM to 11:00 AM on Saturdays and Sundays, with occasional weekday shifts based on operational needs.

• Clean and maintain guest rooms and public areas to company standards.
• Wash, dry, fold, and organize hotel linens and towels.
• Set up, maintain, and clean the breakfast area.
• Prepare and replenish breakfast items during service.
• Ensure cleanliness and sanitation throughout all assigned work areas.
• Assist team members in other departments as needed.
• Provide friendly and professional service to guests.

Qualifications:

• Positive attitude and strong work ethic.
• Reliable transportation and excellent attendance.
• Ability to work independently and as part of a team.
• Ability to lift up to 40 pounds and remain on your feet for extended periods.
• Weekend and holiday availability is required.
• Previous hotel or hospitality experience is preferred but not required—we are willing to train the right candidate.

What We Offer:

• Supportive team environment
• Cross-training opportunities
• Opportunities for growth within the hotel

If you are dependable, take pride in your work, and enjoy helping create a great guest experience, we encourage you to apply.

Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Paid time off

• Medical, dental, and vision insurance

• Professional development opportunities

• Positive and supportive work environment

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail preferred

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

Perks:

• Competitive pay

• Paid time off

• Medical, dental, life, and vision insurance

• Professional development opportunities

• Positive and supportive work environment

Please visit our careers page to see more job opportunities.

Perform routine maintenance and repairs

Handle basis plumbing, electrical, and carpentry tasks

Maintain cleanliness of the property and surrounding grounds

Respond promptly to maintenance request

Ensure a safe and well-maintained environment

Requirements:

Previous maintenance preferred 

Ability to lift up to 50Ibs and work independently

Dependable, punctual, and detailed oriented

• Oversee and maintain all hotel plumbing systems including:
• Domestic water lines
• Drain and waste systems
• Sewer lines
• Water heaters and boilers
• Circulation pumps
• Guest room fixtures
• Commercial laundry plumbing
• Kitchen and food service plumbing systems
• Perform advanced troubleshooting and repair of:
• Leaks
• Low water pressure
• Clogged drains and sewer backups
• Valve failures
• Corroded piping
• Aging plumbing infrastructure
• Water temperature inconsistencies
• Conduct regular inspections of guest rooms and mechanical areas to proactively identify plumbing deficiencies before they impact guests.
• Coordinate emergency plumbing repairs and minimize operational disruption during outages or failures.
• Develop and implement preventative maintenance schedules specifically targeting older plumbing systems and high-use guest room fixtures.
• Monitor water usage and identify opportunities to improve efficiency and reduce waste.
• Maintain inventory of plumbing parts, tools, and supplies to ensure timely repairs.
• Coordinate with outside contractors and vendors for major plumbing renovations, pipe replacements, and code compliance projects.

• Maintain all hotel systems including HVAC, electrical, mechanical, life safety, and structural components.
• Ensure all guest rooms, corridors, public spaces, meeting rooms, and exterior areas are properly maintained and operational.
• Respond to maintenance requests promptly and professionally.
• Perform repairs involving drywall, painting, carpentry, tile work, lighting, appliances, doors, locks, and flooring.
• Oversee preventative maintenance programs to extend the life of hotel equipment and infrastructure.
• Monitor and maintain swimming pool systems, pumps, filters, and chemical balance (if applicable).
• Conduct routine inspections of roofs, parking lots, walkways, elevators, and building exteriors.
• Ensure all maintenance activities comply with local, state, and federal safety regulations.

• Maintain compliance with OSHA regulations, fire safety standards, health department requirements, and brand standards.
• Ensure proper operation of fire alarms, sprinkler systems, emergency lighting, and safety equipment.
• Maintain accurate maintenance logs, repair records, inspection reports, and equipment documentation.
• Participate in emergency response procedures and after-hours on-call coverage as needed.

• Minimum 5 years of hotel maintenance or engineering experience preferred.
• Minimum 2 years supervisory or leadership experience preferred.
• Strong background in commercial plumbing systems preferred.
• Experience working with older buildings and aging infrastructure highly preferred.
• Knowledge of HVAC, electrical, mechanical, and general building systems.
• Ability to read blueprints, schematics, and technical manuals.
• Strong troubleshooting and problem-solving abilities.
• Excellent organizational and time management skills.
• Ability to work flexible schedules including nights, weekends, and holidays as needed.
• Valid driver’s license preferred.

• Ability to stand, walk, bend, kneel, climb ladders, and lift up to 75 pounds.
• Ability to work in mechanical rooms, crawl spaces, rooftops, and confined areas.
• Ability to safely operate hand tools, power tools, and maintenance equipment.

• Hands-on leader with strong technical expertise.
• Strong sense of urgency and ownership.
• Guest-focused mindset with attention to detail.
• Ability to remain calm under pressure during emergency repairs.
• Self-motivated, dependable, and highly organized.
• Strong communication skills and ability to work collaboratively with all hotel departments.

JOB DESCRIPTION

A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

 

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
• Change and replenish bed linens, towels and guest amenities, as needed
• Perform deep cleaning tasks, as needed
• Stock, maintain and transport housekeeping supply cart on a daily basis
• Dispose of trash and recyclables
• Respond to special guest requests in a timely, friendly and efficient manner
• Perform guest turn down service, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Benefits:

Health, vision and dental insurance

Room discounts

Paid-time-off

And more…

• Greet and welcome guests with a warm, professional attitude
• Process check-ins and check-outs efficiently using hotel systems
• Handle reservations, modifications, and cancellations
• Provide accurate information about hotel amenities, local attractions, and services
• Manage guest inquiries, requests, and complaints promptly and effectively
• Process payments, handle cash/credit transactions, and balance daily reports
• Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction
• Maintain a clean and organized front desk area
• Promote hotel services, loyalty programs, and upsell opportunities when appropriate

• Previous hotel front desk, customer service, or hospitality experience preferred (but not required—we provide training!)
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Basic computer proficiency (experience with hotel PMS systems like OnQ, and PEP is a plus)
• Reliable, punctual, and able to work flexible shifts including weekends and holidays
• High school diploma or equivalent
• Must be able to stand for extended periods and lift up to 25 lbs occasionally

• Competitive hourly pay based on experience
• Medical, dental, and vision insurance (for eligible full-time team members)
• Paid time off
• Discounted hotel rooms worldwide through the Hilton family of brands (Go Hilton travel program)
• Opportunities for growth and advancement within Hilton properties
• Positive, supportive team environment

Location: Homewood Suites Lexington/Hamburg - Lexington, Kentucky 40509
Position Type: Full-Time

Job Summary

Homewood Suites is seeking dependable, detail-oriented Room Attendants to join our housekeeping team. Our hotel specializes in extended stay accommodations, and cleanliness plays a major role in delivering an exceptional guest experience. This position is responsible for cleaning guest suites, maintaining public areas, and ensuring hotel standards of cleanliness and presentation are consistently met.

We are looking for team members who are reliable, efficient, and take pride in their work.

Responsibilities

• Clean and service guest rooms according to hotel brand standards
• Change bed linens and make beds neatly
• Clean bathrooms, kitchens, living areas, and floors
• Replenish towels, toiletries, and guest supplies
• Remove trash and dirty linens from guest rooms
• Report maintenance issues or safety concerns to management
• Maintain cleanliness of housekeeping carts, storage rooms, and work areas
• Assist with public area cleaning as needed
• Provide friendly and professional service to guests and team members

Qualifications

• Previous hotel housekeeping experience preferred, but not required
• Ability to work independently and as part of a team
• Strong attention to detail and time management skills
• Ability to stand, bend, lift, and walk for extended periods
• Must be dependable and maintain a positive attitude
• Weekend and holiday availability required

Benefits

• Competitive hourly pay
• Paid training
• Flexible scheduling
• Hotel discounts through Hilton travel program
• Paid Time Off (PTO)
• Paid Vision and Dental insurance
• Health Insurance offered
• Life Insurance

Schedule

• Morning and daytime shifts
• Weekends and holidays required

About Us

Homewood Suites is an all-suite extended stay hotel focused on making guests feel at home during longer visits. Our team is committed to providing clean, comfortable accommodations and outstanding hospitality every day.

Apply today and become part of a team that values hard work, reliability, and excellent guest service.

Full-Time Housekeeper
Join Our Team

We are seeking a dependable, detail-oriented Housekeeper to help maintain a clean, safe, and welcoming environment for our guests and staff. If you take pride in your work, enjoy staying organized, and thrive in a fast-paced setting, we'd love to hear from you.

Responsibilities

• Clean guest rooms, bathrooms, and common areas to company standards
• Dust, vacuum, mop, and sanitize assigned areas
• Change linens, make beds, and replenish guest amenities
• Perform laundry duties, including washing, drying, folding, and organizing linens
• Monitor and manage housekeeping supplies and inventory
• Maintain a clean and organized housekeeping work area
• Report maintenance concerns, damages, or safety hazards promptly
• Follow all safety, sanitation, and company procedures
• Assist with additional housekeeping-related duties as needed

Qualifications

• At least 1 year of housekeeping or related cleaning experience preferred
• Strong attention to detail and commitment to cleanliness
• Ability to work independently and efficiently
• Excellent time management and organizational skills
• Ability to multitask and manage a high-volume workload
• Reliable attendance and a positive attitude
• Ability to stand, bend, lift, and perform physical tasks throughout the shift

Benefits & Perks

• Competitive pay
• Paid time off (PTO)
• Medical, dental, and vision insurance
• Professional development and growth opportunities
• Positive, supportive, and team-oriented work environment

Employment Type

Full-Time

Apply today and become part of a team dedicated to providing exceptional cleanliness and guest satisfaction.

Front Desk Agent

Job Summary

We are seeking a friendly, dependable, and customer-focused Front Desk Agent to join our hotel team. As the first point of contact for our guests, you will play a key role in creating a positive guest experience by providing outstanding service during check-in, check-out, and throughout each guest's stay.

The ideal candidate is professional, detail-oriented, and comfortable working in a fast-paced hospitality environment. If you enjoy helping people and thrive in a customer service role, we encourage you to apply.

Benefits

• Paid Holidays (Full-Time Employees)
• Paid Time Off (PTO)
• Nationwide Employee Hotel Stay Discounts
• Medical, Dental, Vision, and Life Insurance

Responsibilities

• Welcome guests and provide exceptional customer service
• Process guest check-ins and check-outs efficiently
• Handle reservations, room assignments, and payment transactions
• Respond promptly to guest inquiries, requests, and concerns
• Coordinate with housekeeping and maintenance teams to ensure guest satisfaction
• Maintain accurate guest records and reservation information
• Answer phone calls and assist with general hotel information
• Follow hotel policies and procedures to ensure a smooth operation

Qualifications

• High school diploma or equivalent required
• Previous customer service or hotel experience preferred
• Basic computer skills and ability to learn hotel management software
• Strong communication and interpersonal skills
• Ability to remain professional and courteous when handling challenging situations
• Excellent attention to detail and organizational skills
• Ability to follow instructions and work independently or as part of a team
• Must be able to stand for extended periods and work flexible schedules, including weekends and holidays

Preferred Skills

• Hospitality or hotel front desk experience
• Cash handling and payment processing experience
• Ability to multitask in a fast-paced environment
• Strong problem-solving and conflict-resolution skills

The General Manager (GM) provides day-to-day leadership and strategic direction for the hotel. This role requires maximizing sales and revenue and driving overall financial returns, while overseeing all operations, including accounting, sales, and guest service. The GM is also responsible for developing team members, ensuring execution of brand standards, and building local brand awareness.

We have properties throughout Kentucky and some in Ohio.

Essential Functions

People & Team Leadership

• Oversee all personnel, conducting regular evaluations, and recommending or executing HR actions in accordance with company policies.

• Establish performance and development goals for team members, providing regular coaching, mentoring, and feedback to enhance performance.

• Develop and monitor programs and initiatives, including succession planning, to increase team engagement and ensure future bench strength.

• Organize activities and assign responsibilities to employees to ensure overall productivity.

Financial Management & Sales

• Prepare annual capital, cash flow, and sales and marketing plans to accurately forecast budgets.

• Analyze financials to drive revenues, future profitability, and maximum return on investment.

• Partake in financial activities, including establishing room rates, setting budgets, collecting payments, and controlling expenses.

• Use distribution channels and technology platforms to drive revenue and maximize market share.

• Lead capital plans and asset management initiatives, including working with owners to maintain or improve the property’s market leadership position.

Guest Experience, Brand & Responsible Business

• Drive improvement in guest satisfaction goals by establishing and implementing services that meet or exceed guest expectations.

• Resolve issues regarding hotel services, amenities, and policies.

• Create and apply a marketing strategy to promote services; demonstrate brand citizenship by maintaining compliance with all required brand and service standards.

• Act as the public relations representative to raise local community and brand awareness; coordinate with external parties (suppliers, agencies, etc.).

• Ensure a safe and secure environment for guests, colleagues, and hotel assets. Develop and carry out action plans to reduce the hotel’s carbon footprint.

• Perform necessary operational duties as assigned, including serving as manager on duty, welcoming and registering guests, and evaluating hotel performance to ensure compliance with health and safety rules.

Competencies

• Asset Management

• Service Focused

• Branding & Marketing

• Community Relations

• Operational Execution

• Strategic Leadership & Operations

• Financial Performance & Sales

• Asset Management & Projects

• Talent & Team Development

• Compliance & Risk Management

Supervisory Responsibility

This position oversees all hotel personnel and Department Heads.

Work Environment

Work is generally performed within an office environment, with standard office equipment available such as computers,

desks, chairs, printers, fax machines, and telephones.

Internal/External Contacts

Daily interactions with clients and/or their representatives, and the general public.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to read, understand, and speak local language(s).

The employee is frequently required to sit; use hands to finger, handle or feel; and reach with hands and arms.

The employee is required to sit, stand, walk, stoop, kneel, crawl, crouch, climb, or balance at all times to cover all various needs and positions of the hotel. The employee must be able to stand for 5-12 hours at a time. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work frequently include nights, weekends, and unpredictable hours.

Travel

Occasional travel may be required for corporate meetings, training sessions, and market analysis within the region.

Education and Training

• Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration

Experience

• Five to ten years of prior hotel management experience, or equivalent combination of education and experience.

• Experience required may vary based on size and complexity of operation.

Specialized, Technical and Administrative Knowledge

• Deep understanding of core hotel systems (PMS, POS, HVAC, Maintenance).

• Expertise in hospitality accounting, HR laws, OSHA standards, and regulatory compliance.

• Proficiency in distribution channels (OTAs, GDS) and revenue management platforms.

EEO Statement

The Company provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law

Summary of Benefits:

Paid Dental and Vision Insurance

Life insurance

Travel benefits and discounted hotel rooms

Paid time off (PTO)

…to name a few of our wonderful benefits.

Operations Manager Job Description

As Operations Manager, you will keep our hotel running smoothly and make sure everything is working well and all our guests are safe and comfortable. You will maximise financial returns, driving development of people, creating, and maintaining a unique guest experience, executing brand standards, and building awareness of hotel and brand in the local community. Act as the General Manager in his/her absence.

People 

•       Manage everyday activities, plan, and assign work ensuring you always have the right staffing numbers 

•       Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance 

•       Train colleagues to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently 

•       Recommend or initiate any HR elated actions where needed 

•       Drive a great working environment for teams to thrive – connect departments to create sense of one team 

•       Oversee the day-to-day operations and assignments of the hotel staff; assist the General Manager in the development and communication of departmental strategies and goals. Communicate and enforce policies and procedures 

•       Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management

Financial 

•       Help the General Manager in the development, implementation, and monitoring of financial and operational plans for the hotel. Provide regular direction and manage hotel operations for all departments. 

•       Monitor and report variances against budget and control labour costs and other expenses. 

•       Make recommendations for capital improvements to enhance the assets of the hotel and/or company and brand loyalty 

•       Foster positive owner relationships if applicable and assist in providing ongoing information and status reports 

Guest Experience  

•       Establish and implement appropriate service recovery guidelines to ensure complete guest satisfaction. Respond to guest complaints or concerns in a prompt and professional manner 

•       Review guest feedback and implement strategies for continuous improvement 

•       Communicate to appropriate departments all pertinent information requirements and special needs for arriving VIP’s, large groups, and other key guests 

•       Lead marketing efforts to up sell guests on hotel services, offerings, and amenities

Responsible Business 

•       Ensure a safe and secure environment for guests, team members and hotel assets in compliance with the hotels or owner’s policies and procedures and regulatory requirements. Maintain relations with outside contacts 

•       Comply with federal, state, and local laws regarding health, safety and alcohol services 

•       Maintain a focus and commitment to operating a “green” hotel 

•       Perform other duties as assigned. May also serve as manager on duty

Requirements:

•       Bachelor’s degree / higher education qualification / equivalent inHotel Administration, Business Administration 

•       Three years of guest service/hotel experience with at least two years in a supervisory capacity, or an equivalent combination of education and experience 

•       Previous experience in a hotel of similar size and complexity preferred

•       Must speak fluent English 

How do I deliver this?

We genuinely care about people, and we show this through living out our promise of True Hospitality every day. It is what connects every colleague in all IHG^® hotels.

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
• True Listening: focusing on what your guest is saying, noticing body language that is often overlooked, and understanding what the guest wants and needs
• True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

There is so much more to the job than we can capture here. It is simply about creating great experiences, doing the right thing, and understanding people.

Introduction:

We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage reservations and check guests in and out using a computerized system

• Handle guest requests, such as booking tours or making restaurant reservations

• Assist with check-in and check-out processes, including handling payments and issuing keys

• Answer phone calls and respond to online inquiries in a timely and professional manner

• Assist with organizing and setting up events and meetings

• Handle guest complaints and concerns with grace and professionalism

• Perform cleaning duties, such as wiping down counters, Cleaning windows, sweeping floors, and folding laundry

• Other duties as assigned

Qualifications:

• Previous experience as a front desk agent or in a customer service role is preferred

• Strong communication and interpersonal skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems. Choice Advantage PMS experience is a plus.

• Flexibility to work evenings, weekends, and holidays as needed

Perks:

• Competitive salary

• Employee discounts on hotel rooms and amenities

• Opportunities for advancement within the company

• Professional development opportunities

• Paid time off, vision, dental, and health insurance.

Position Description

Position Summary

The Chief Engineer is responsible for the overall maintenance, repair, safety, and operational integrity of the hotel property. This leadership role ensures all guest rooms, public areas, mechanical systems, plumbing infrastructure, and back-of-house operations are maintained to Hilton brand standards while maximizing guest satisfaction, operational efficiency, and asset preservation.

The Chief Engineer must possess extensive hands-on experience in plumbing systems, preventative maintenance, troubleshooting aging infrastructure, and responding quickly to facility-related guest concerns. The ideal candidate is both a working manager and a technical expert who can independently diagnose and repair complex maintenance issues while leading the maintenance department with professionalism and urgency.

Essential Duties and Responsibilities

Plumbing Systems Management (Primary Focus)

• Oversee and maintain all hotel plumbing systems including:
  • Domestic water lines
  • Drain and waste systems
  • Sewer lines
  • Water heaters and boilers
  • Circulation pumps
  • Guest room fixtures
  • Commercial laundry plumbing
  • Kitchen and food service plumbing systems
• Perform advanced troubleshooting and repair of:
  • Leaks
  • Low water pressure
  • Clogged drains and sewer backups
  • Valve failures
  • Corroded piping
  • Aging plumbing infrastructure
  • Water temperature inconsistencies
• Conduct regular inspections of guest rooms and mechanical areas to proactively identify plumbing deficiencies before they impact guests.
• Coordinate emergency plumbing repairs and minimize operational disruption during outages or failures.
• Develop and implement preventative maintenance schedules specifically targeting older plumbing systems and high-use guest room fixtures.
• Monitor water usage and identify opportunities to improve efficiency and reduce waste.
• Maintain inventory of plumbing parts, tools, and supplies to ensure timely repairs.
• Coordinate with outside contractors and vendors for major plumbing renovations, pipe replacements, and code compliance projects.

General Maintenance & Engineering Operations

• Maintain all hotel systems including HVAC, electrical, mechanical, life safety, and structural components.
• Ensure all guest rooms, corridors, public spaces, meeting rooms, and exterior areas are properly maintained and operational.
• Respond to maintenance requests promptly and professionally.
• Perform repairs involving drywall, painting, carpentry, tile work, lighting, appliances, doors, locks, and flooring.
• Oversee preventative maintenance programs to extend the life of hotel equipment and infrastructure.
• Monitor and maintain swimming pool systems, pumps, filters, and chemical balance (if applicable).
• Conduct routine inspections of roofs, parking lots, walkways, elevators, and building exteriors.
• Ensure all maintenance activities comply with local, state, and federal safety regulations.

Safety & Compliance

• Maintain compliance with OSHA regulations, fire safety standards, health department requirements, and brand standards.
• Ensure proper operation of fire alarms, sprinkler systems, emergency lighting, and safety equipment.
• Maintain accurate maintenance logs, repair records, inspection reports, and equipment documentation.
• Participate in emergency response procedures and after-hours on-call coverage as needed.

Qualifications

• Minimum 5 years of hotel maintenance or engineering experience preferred.
• Minimum 2 years supervisory or leadership experience preferred.
• Strong background in commercial plumbing systems preferred.
• Experience working with older buildings and aging infrastructure highly preferred.
• Knowledge of HVAC, electrical, mechanical, and general building systems.
• Ability to read blueprints, schematics, and technical manuals.
• Strong troubleshooting and problem-solving abilities.
• Excellent organizational and time management skills.
• Ability to work flexible schedules including nights, weekends, and holidays as needed.
• Valid driver’s license preferred.

Physical Requirements

• Ability to stand, walk, bend, kneel, climb ladders, and lift up to 75 pounds.
• Ability to work in mechanical rooms, crawl spaces, rooftops, and confined areas.
• Ability to safely operate hand tools, power tools, and maintenance equipment.

Desired Characteristics

• Hands-on leader with strong technical expertise.
• Strong sense of urgency and ownership.
• Guest-focused mindset with attention to detail.
• Ability to remain calm under pressure during emergency repairs.
• Self-motivated, dependable, and highly organized.
• Strong communication skills and ability to work collaboratively with all hotel departments.

Work Environment

This position operates in a fast-paced hotel environment with frequent interaction with guests, team members, contractors, and vendors. Due to the age of the property, the role requires a proactive maintenance approach and significant focus on plumbing infrastructure reliability and preventative maintenance planning.

FullTime | PartTime | Flexible Scheduling Available

Hyatt Place Lexington is seeking a reliable, detailoriented Room Attendant to join our housekeeping team. This role is essential to delivering the clean, comfortable, and welcoming environment our guests expect. If you take pride in your work, enjoy staying active, and love creating great guest experiences, we’d love to meet you.

What You’ll Do

• Clean and service guest rooms to Hyatt brand standards, including making beds, cleaning bathrooms, dusting, vacuuming, and refreshing amenities

• Replenish linens, towels, and guest supplies

• Respond to guest requests with a friendly, helpful attitude

• Report maintenance issues or safety concerns promptly

• Maintain cleanliness of hallways, storage areas, and housekeeping carts

• Work efficiently to meet daily room quotas while ensuring quality and consistency

• Support teammates and contribute to a positive, respectful work environment

What We’re Looking For

• Strong attention to detail and pride in delivering excellent work

• Ability to work independently and stay motivated

• Dependability and strong timemanagement skills

• Ability to stand, walk, bend, and lift throughout the shift

• A positive attitude and commitment to great guest service

• Previous housekeeping experience is helpful but not required—we will train the right person

What We Offer

• Competitive pay and Employer paid Dental and Vison for employee

• Flexible scheduling

• Supportive leadership and a teamfocused environment

• Opportunities for growth within the hotel

About Us

At Hyatt Place Lexington, we believe in creating a welcoming environment for both guests and staff. Our housekeeping team plays a vital role in shaping the guest experience, and we value individuals who take pride in their work and enjoy being part of a supportive, hardworking team.

Responsibilities include:

Clean and sanitize bathroom and bedroom areas

Dust, vacuum, sweep, and mop floors

Change bed linen and make beds

Restock cleaning supplies and linen

Report maintenance issues or damages when identified

Introduction:

We are seeking a friendly and reliable Breakfast Attendant to join our team and provide excellent service to guests during breakfast hours. The Breakfast Attendant will be responsible for setting up and maintaining the breakfast area, preparing and serving food and drinks, and ensuring that guests have a positive experience. The successful candidate will have strong customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Set up and maintain the breakfast area, including laying linens, setting up tableware, and arranging centerpieces

• Prepare and serve breakfast items, such as eggs, bacon, and pastries, as well as coffee, tea, and other drinks

• Ensure that the breakfast area is clean and well-stocked at all times

• Assist guests with any questions or needs they may have

• Handle customer complaints and concerns with grace and professionalism

• Other duties as assigned

Qualifications:

• Previous experience in a food service or customer service role is preferred

• Strong customer service skills

• Ability to multitask and handle a high-volume workload

• Ability to lift and carry heavy objects (up to 50 pounds)

• Ability to stand for long periods of time

• Fluency in English is required; additional language skills are a plus

Perks:

• Competitive salary

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Part-Time Laundry / Room Attendant -

Best Western Eagles Inn – Morehead, KY

Best Western Eagles Inn is hiring a Part-Time Laundry / Room Attendant. This position will work in laundry on some days and housekeeping on other days, depending on business needs.

We are looking for someone dependable, efficient, and ready to work.

---

Schedule Requirements (Required)

Schedule Requirements (Required) -

• Weekend availability is mandatory

• Must be available starting at 8:30 AM and stay until all assigned work is completed

• Part-time hours based on occupancy

---

Laundry Attendant Duties

Laundry Attendant Duties -

• Wash, dry, fold, and organize hotel linens and towels

• Keep laundry area clean and organized

• Maintain linen levels for daily operations

• Assist housekeeping team as needed

• Complete all laundry duties within the required time standards set by management

---

Room Attendant (Housekeeping) Duties

Room Attendant (Housekeeping) Duties -

• Clean and service guest rooms to Best Western standards

• Make beds and change linens

• Clean and sanitize bathrooms

• Dust, vacuum, and restock amenities

• Report maintenance issues

• Complete assigned rooms within the required time standards set by management

---

Requirements

Requirements -

• Must pass a background check

• Must pass a drug screening

• Must work weekends

• Must be available from 8:30 AM until completion

• Must be reliable and punctual

• Must work well as part of a team

• Must be able to stand, bend, lift, and stay active throughout the shift

• Experience preferred, but not required — we will train the right person

---

Benefits

Benefits -

• Paid Time Off (PTO)

• Life Insurance

• Vision Insurance

• Dental Insurance

• Employee Hotel Discounts

---

If you are dependable, take pride in your work, and can meet performance expectations, we encourage you to apply.

• Guest CheckIn & CheckOut — Process arrivals and departures, verify information, and issue room keys using the Hotelkey reservation system.

• Customer Service — Provide friendly, accurate information about services, amenities, and local attractions.

• Phone & Email Handling — Answer calls, respond to messages, and route inquiries appropriately.

• Reservation Management — Create, modify, and confirm bookings using the property’s reservation system.

• Payment Processing — Handle payments, issue receipts, and maintain accurate transaction records.

• Problem Resolution — Address guest concerns, escalate issues when needed, and ensure guest satisfaction.

• Lobby Oversight — Maintain a clean, welcoming front desk and lobby area.

• Record Keeping — Maintain logs, reports, and daily shift documentation.

• Attention to Detail — Ability to spot dirt, damage, or missing items.

• Time Management — Complete tasks efficiently within assigned timeframes.

• Physical Stamina — Ability to lift up to 25 lbs., bend, reach, and stand for long periods.

• Reliability — Consistent attendance and punctuality is a must.

• Basic Communication — Ability to follow instructions and communicate issues clearly. Must work well with team members.

• Previous Housekeeping Experience is a plus! — Hotel, residential, or commercial cleaning.

• Knowledge of Cleaning Chemicals — Understanding of safe handling and storage.

• Customer Service Background — Especially for hotel & hospitality environment.

Introduction:

We are seeking a friendly and reliable Breakfast Attendant to join our team and provide excellent service to guests during breakfast hours. The Breakfast Attendant will be responsible for setting up and maintaining the breakfast area, preparing and serving food and drinks, and ensuring that guests have a positive experience. The successful candidate will have strong customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Set up and maintain the breakfast area, including laying linens, setting up tableware, and arranging centerpieces

• Prepare and serve breakfast items, such as eggs, bacon, and pastries, as well as coffee, tea, and other drinks

• Ensure that the breakfast area is clean and well-stocked at all times

• Assist guests with any questions or needs they may have

• Handle customer complaints and concerns with grace and professionalism

• Other duties as assigned

Qualifications:

• Previous experience in a food service or customer service role is preferred

• Strong customer service skills

• Ability to multitask and handle a high-volume workload

• Ability to lift and carry heavy objects (up to 50 pounds)

• Ability to stand for long periods of time

• Fluency in English is required; additional language skills are a plus

Perks:

• Competitive salary

• Opportunities for advancement within the company

• Professional development opportunities

• Positive and supportive work environment

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Medical, dental, and vision insurance

• Professional development opportunities

• Positive and supportive work environment

• Paid Time Off (PTO)
• Dental and Vision insurance
• Life Insurance
• Travel discounts
• And several other discount programs

Duties and Responsibilities:

• Supervision of Maintenance Department:
• Oversee  and ensuring that all tasks are completed efficiently and effectively.
• Schedule daily work tasks

• Preventive Maintenance:
• Develop and implement a preventive maintenance program to ensure the hotel’s facilities and equipment are in optimal working condition.
• Conduct regular inspections of hotel facilities to identify areas needing repair or maintenance.
• Repair and Troubleshooting:
• Respond promptly to maintenance requests from staff and guests, addressing issues such as plumbing, electrical, HVAC, and general repairs.
• Troubleshoot and resolve maintenance problems in a timely manner.
• Swimming Pool & Hot Tub
• Upkeep and checking chemical levels of swimming pool and spa
• Safety and Compliance:
• Ensure compliance with safety regulations and hotel policies, conducting safety inspections and risk assessments.
• Maintain up-to-date knowledge of local building codes and regulations.
• Budget Management:
• Assist in developing and managing the maintenance budget, ensuring cost-effective practices.
• Monitor expenses related to maintenance operations and control costs.
• Inventory Management:
• Manage inventory of maintenance supplies and equipment, ensuring adequate stock levels.
• Order necessary materials and tools, maintaining relationships with vendors.
• Training and Development:
• Up to date on training of best practices, safety procedures, and hotel policies.
• Foster a positive work environment that encourages teamwork and professional growth.
• Documentation and Reporting:
• Maintain accurate records of maintenance requests, repairs, and inventory.
• Prepare reports on maintenance activities, budget expenditures, and staff performance for management.
• Collaboration with Other Departments:
• Work closely with other departments, such as housekeeping and front desk, to ensure seamless operations.
• Participate in departmental meetings to discuss facility needs and improvement opportunities.
• Emergency Response:
• Act as a key contact for emergency situations, coordinating quick and effective responses to facility-related emergencies.
• Ensure that emergency protocols are established and staff is trained accordingly.

Skills and Qualifications:

• Strong technical knowledge in various maintenance disciplines (plumbing, electrical, HVAC, etc.)
• Excellent leadership and team management skills.
• Strong problem-solving and troubleshooting abilities.
• Good communication and interpersonal skills.
• Organizational skills and attention to detail.

Benefits

Pulled from the full job description

Position:

Front Desk Associate

Location:

Blue Ash, Ohio 45242

Employment Type:

Full-Time / Part-Time

Responsibilities:

• Greet and welcome guests with professionalism and courtesy
• Check guests in and out efficiently
• Answer phone calls and respond to guest inquiries
• Handle reservations, payments, and room assignments
• Resolve guest concerns promptly and professionally
• Maintain accurate records and front desk reports
• Coordinate with housekeeping and maintenance teams
• Ensure lobby and front desk areas remain clean and organized

Qualifications:

• Previous front desk, customer service, or hospitality experience preferred
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Basic computer knowledge and ability to learn hotel systems
• Professional appearance and positive attitude
• Ability to work flexible schedules, including weekends and holidays

What We Offer:

• Competitive pay
• Supportive work environment
• Career growth opportunities
• Employee discounts and benefits (if applicable)

If you are passionate about hospitality and delivering excellent guest experiences, we would love to hear from you!

Apply today by sending your resume to:
[Insert Email Address]

Rainmaker Hospitality | Marriott Branded Hotels

Rainmaker Hospitality is seeking a dynamic, results-driven Director of Corporate Sales to lead corporate account development and revenue growth across a portfolio of Marriott-branded hotels. This role is ideal for a motivated sales professional who thrives on building strong partnerships, uncovering new business opportunities, and driving consistent results across multiple properties.

Position Overview

The Director of Corporate Sales is responsible for identifying, developing, and maintaining corporate accounts that drive room night production and revenue. This individual will work closely with property teams and revenue management to strategically position each hotel within the market while maximizing profitability and market share.

Key Responsibilities

• Proactively prospect, solicit, and secure new corporate accounts across the portfolio
• Maintain and grow relationships with existing key accounts to drive repeat business
• Conduct outside sales calls, site visits, and client meetings
• Negotiate and manage corporate rate agreements and RFPs
• Collaborate with Revenue Management to ensure strategic rate positioning and account profitability
• Analyze production reports and adjust strategies to meet or exceed revenue goals
• Partner with on-property teams to ensure seamless execution and client satisfaction
• Represent the hotels at networking events, industry functions, and community engagements
• Maintain accurate account and activity records in CRM systems (Delphi/FDC preferred)

Qualifications

• 3+ years of hotel sales experience (corporate or business travel focus preferred)
• Experience with Marriott systems and brand standards strongly preferred
• Proven track record of prospecting and closing new business
• Strong negotiation, communication, and relationship-building skills
• Ability to manage a multi-property portfolio and prioritize effectively
• Self-motivated, organized, and results-driven
• Proficiency in Delphi, CI/TY reports, and Microsoft Office

What We’re Looking For

• A hunter mentality with a passion for growing market share
• Someone who is strategic, not just reactive
• Strong organizational skills with the ability to manage multiple priorities
• A team player who can collaborate across departments and properties

Why Rainmaker Hospitality

At Rainmaker Hospitality, we are committed to enhanced service and exceptional hospitality. Our team-driven culture, growth opportunities, and commitment to excellence make this an exciting opportunity for a sales leader looking to make an impact.

Hospitality Leader Wanted – Growing Our Rainmaker Team!

We are seeking a hands-on, service-driven Operations Manager to join our team at the Hampton Inn. This role is ideal for someone with strong hotel experience—Hilton brand experience is highly preferred—who can lead daily operations, support team development, and ensure an exceptional guest experience.

Position Overview

The Operations Manager plays a key role in the day-to-day success of the hotel. You will oversee core operational departments, including Housekeeping and Maintenance, while supporting the General Manager in driving performance, guest satisfaction, and team engagement.

This role requires flexibility, leadership, and the ability to step in wherever needed to keep the hotel running smoothly.

What You’ll Do

• Support daily hotel operations and act as Manager on Duty as needed
• Supervise Housekeeping and Maintenance teams to ensure brand standards are met
• Deliver and maintain high levels of guest satisfaction
• Assist with hiring, training, and coaching team members
• Help manage labor, expenses, and overall hotel profitability
• Review and support financial reporting with the General Manager
• Conduct regular room inspections and ensure cleanliness and maintenance standards
• Maintain compliance with Hilton and company policies and procedures
• Lead by example—creating a positive, team-focused environment
• Assist with front desk operations, including oversell management and guest issues
• Be visible during peak hours, engaging with guests and supporting the team

What We’re Looking For

• Previous hotel supervisory experience required (Hilton experience strongly preferred)
• Strong understanding of hotel operations, including housekeeping and maintenance
• Comfortable working in a fast-paced, high-pressure environment
• Ability to think quickly and solve problems effectively
• Strong communication and leadership skills
• Basic financial knowledge (P&L, labor, cost control)
• Proficient in Microsoft Office / Windows systems
• Professional, dependable, and team-oriented

Additional Requirements

• Must maintain a professional appearance in line with brand standards
• Willingness to work a flexible schedule, including weekends and holidays
• Certifications may be required (Food Safety, Alcohol Awareness, CPR/First Aid)

Why Join Us?

• Opportunity to grow with a strong and expanding hospitality company
• Hands-on leadership role with real impact
• Supportive team environment focused on success

If you’re ready to bring your hospitality experience to a team that values leadership, accountability, and guest service—we’d love to connect.

Hospitality Leader Wanted – Growing Team!

We are seeking a hands-on, service-driven Operations Manager to join our team at the Hampton Inn. This role is ideal for someone with strong hotel experience—Hilton brand experience is highly preferred—who can lead daily operations, support team development, and ensure an exceptional guest experience.

Position Overview

The Operations Manager plays a key role in the day-to-day success of the hotel. You will oversee core operational departments, including Housekeeping and Maintenance, while supporting the General Manager in driving performance, guest satisfaction, and team engagement.

This role requires flexibility, leadership, and the ability to step in wherever needed to keep the hotel running smoothly.

What You’ll Do

• Support daily hotel operations and act as Manager on Duty as needed
• Supervise Housekeeping and Maintenance teams to ensure brand standards are met
• Deliver and maintain high levels of guest satisfaction
• Assist with hiring, training, and coaching team members
• Help manage labor, expenses, and overall hotel profitability
• Review and support financial reporting with the General Manager
• Conduct regular room inspections and ensure cleanliness and maintenance standards
• Maintain compliance with Hilton and company policies and procedures
• Lead by example—creating a positive, team-focused environment
• Assist with front desk operations, including oversell management and guest issues
• Be visible during peak hours, engaging with guests and supporting the team

What We’re Looking For

• Previous hotel supervisory experience required (Hilton experience strongly preferred)
• Strong understanding of hotel operations, including housekeeping and maintenance
• Comfortable working in a fast-paced, high-pressure environment
• Ability to think quickly and solve problems effectively
• Strong communication and leadership skills
• Basic financial knowledge (P&L, labor, cost control)
• Proficient in Microsoft Office / Windows systems
• Professional, dependable, and team-oriented

Additional Requirements

• Must maintain a professional appearance in line with brand standards
• Willingness to work a flexible schedule, including weekends and holidays
• Certifications may be required (Food Safety, Alcohol Awareness, CPR/First Aid)

Why Join Us?

• Opportunity to grow with a strong and expanding hospitality company
• Hands-on leadership role with real impact
• Supportive team environment focused on success

If you’re ready to bring your hospitality experience to a team that values leadership, accountability, and guest service—we’d love to connect.

• Clean and maintain guest rooms, kitchenettes, and bathrooms according to hotel standards
  Limpiar y mantener habitaciones, cocinetas y baños de acuerdo con los estándares del hotel

• Perform light kitchen cleaning, including appliances, counters, sinks, and trash removal
  Realizar limpieza ligera de cocina, incluyendo electrodomésticos, superficies, fregaderos y basura

• Change linens and towels based on scheduled service or guest requests
  Cambiar sábanas y toallas según el programa de servicio o solicitudes del huésped

• Vacuum, sweep, mop floors, and dust furniture and fixtures
  Aspirar, barrer, trapear pisos y quitar el polvo de muebles y accesorios

• Restock linens, guest amenities, and cleaning supplies
  Reabastecer blancos, amenidades y suministros de limpieza

• Respect guest privacy, especially in occupied long-term stay rooms
  Respetar la privacidad del huésped, especialmente en habitaciones ocupadas por estancias largas

• Report maintenance issues, damages, or safety concerns promptly
  Reportar de inmediato problemas de mantenimiento, daños o riesgos de seguridad

• Follow health, safety, and sanitation guidelines at all times
  Seguir en todo momento las normas de salud, seguridad e higiene

• Properly use and store cleaning chemicals and equipment
  Usar y almacenar correctamente los químicos y equipos de limpieza

• Communicate room status accurately with front desk or supervisors
  Comunicar correctamente el estatus de las habitaciones a recepción o supervisión

Home2 Suites Blue Ash & Hampton Inn Blue Ash
Rainmaker Hospitality

Rainmaker Hospitality is looking for a dynamic, relationship-driven Director of Sales to lead all sales efforts for the Hampton Inn Blue Ash and Home2 Suites Blue Ash. This role is perfect for someone who thrives on building relationships, driving revenue, and leading strategy across both corporate and group segments—while partnering closely with brand revenue leadership to maximize performance.

This position oversees the full sales function, allowing you to take ownership of business development, client relationships, and revenue strategy, while collaborating with operations to deliver exceptional guest experiences.

What You’ll Do

• Own and drive all sales efforts for both hotels, including corporate, group, and local business segments

• Actively prospect, solicit, and secure new business through direct outreach, networking, and brand channels

• Respond to and manage incoming leads (Cvent, MeetingBroker, direct inquiries, etc.)

• Negotiate rates, manage contracts, and secure deposits and payment details

• Partner with the brand revenue leader to align on pricing strategy, inventory management, and demand optimization

• Analyze market trends, pace, and performance to adjust sales strategies and maximize revenue

• Collaborate with on-property teams to ensure seamless execution from booking through departure

• Conduct site visits, client meetings, and property tours

• Maintain accurate records, reporting, and forecasting in brand systems (Delphi, etc.)

• Participate in leadership discussions to drive performance, accountability, and innovation

What Makes This Role Exciting

• You’ll lead all aspects of sales across two well-positioned hotels in a strong market

• You’ll partner directly with revenue management leadership, gaining exposure to pricing and strategy decisions

• You’ll work in a collaborative, team-based environment—supported, not siloed

• You’ll have the autonomy to build relationships, prospect business, and create your own success

• You’ll play a key role in driving performance and positioning both hotels in the market

Growth & Opportunity

At Rainmaker Hospitality, we invest in our people. This role offers:

• Opportunities for advancement within a growing portfolio

• Exposure to multi-property and revenue strategy leadership

• Ongoing training, collaboration, and mentorship

• A sales culture built on accountability, support, and shared success

What We’re Looking For

• Previous hotel sales experience (Director of Sales or Senior Sales Manager preferred)

• Strong ability to prospect, negotiate, and close business

• Excellent communication, organization, and relationship-building skills

• Strategic mindset with an understanding of revenue management principles

• Ability to manage multiple priorities while maintaining a high level of client service

• Self-motivated, proactive, and results-driven

• Comfortable working independently while thriving in a team environment

Why Rainmaker Hospitality

We believe great sales come from great people who feel supported, empowered, and excited about what they do. Our motto—Enhanced Service. Exceptional Hospitality.—applies just as much to our team as it does to our guests.

If you’re ready to take ownership of your market, grow your career, and make a real impact, we’d love to meet you.

We are seeking a reliable and efficient Housekeeper to join our team here at the Hampton-Georgetown Ky, and ensure that our facilities are clean and well maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment. 

Introduction:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms, common areas, and other areas of the facility, as well as performing tasks such as laundry and inventory management. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Clean guest rooms and common areas, including dusting, vacuuming, and changing linens

• Perform tasks such as laundry and inventory management

• Maintain a clean and organized work area

• Report any maintenance issues or damages to the appropriate team members

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a housekeeper or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Basic math skills

Perks:

• Competitive salary

• Paid time off

• Dental, and vision insurance

• Employee discounts

• Positive and supportive work environment

Location: Hampton Inn I-75 Blue Ash-Cincinnati 4761 Creek Road 45242

Job Type: Full-Time and/or Part-Time positions available Flexible scheduling, including weekends, holidays, and various shifts (morning, evening, overnight as needed)

About Us: Join our welcoming team at the Hampton Inn! We're proud to offer clean, comfortable accommodations with our signature Hampton hospitality, free hot breakfast, indoor pool, As part of the Hilton family, we prioritize guest satisfaction and team member growth.

Position Summary: We are seeking friendly, reliable, and customer-focused individuals to serve as our Front Desk Agents. In this role, you'll be the first point of contact for our guests, delivering exceptional service while handling check-ins/check-outs, reservations, and daily hotel operations.

Key Responsibilities:

• Greet and welcome guests with a warm, professional attitude
• Process check-ins and check-outs efficiently using hotel systems
• Handle reservations, modifications, and cancellations
• Provide accurate information about hotel amenities, local attractions, and services
• Manage guest inquiries, requests, and complaints promptly and effectively
• Process payments, handle cash/credit transactions, and balance daily reports
• Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction
• Maintain a clean and organized front desk area
• Promote hotel services, loyalty programs, and upsell opportunities when appropriate

Qualifications:

• Previous hotel front desk, customer service, or hospitality experience preferred (but not required—we provide training!)
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Basic computer proficiency (experience with hotel PMS systems like OnQ, and PEP is a plus)
• Reliable, punctual, and able to work flexible shifts including weekends and holidays
• High school diploma or equivalent
• Must be able to stand for extended periods and lift up to 25 lbs occasionally

Benefits:

• Competitive hourly pay based on experience
• Medical, dental, and vision insurance (for eligible full-time team members)
• Paid time off
• Discounted hotel rooms worldwide through the Hilton family of brands (Go Hilton travel program)
• Opportunities for growth and advancement within Hilton properties
• Positive, supportive team environment

If you're passionate about hospitality and enjoy making guests feel at home, we'd love to hear from you!

Location: Hampton Inn I-75 Lexington/Hamburg Area 2251 Elkhorn Rd, Lexington, KY 40505

Job Type: Full-Time and/or Part-Time positions available Flexible scheduling, including weekends, holidays, and various shifts (morning, evening, overnight as needed)

About Us: Join our welcoming team at the Hampton Inn I-75 Lexington/Hamburg Area, conveniently located off I-75 at Exit 110 in the heart of Kentucky Bluegrass Country! We're proud to offer clean, comfortable accommodations with our signature Hampton hospitality, free hot breakfast, indoor pool, and easy access to downtown Lexington, the University of Kentucky, horse farms, and major attractions. As part of the Hilton family, we prioritize guest satisfaction and team member growth.

Position Summary: We are seeking friendly, reliable, and customer-focused individuals to serve as our Front Desk Agents. In this role, you'll be the first point of contact for our guests, delivering exceptional service while handling check-ins/check-outs, reservations, and daily hotel operations.

Key Responsibilities:

• Greet and welcome guests with a warm, professional attitude
• Process check-ins and check-outs efficiently using hotel systems
• Handle reservations, modifications, and cancellations
• Provide accurate information about hotel amenities, local attractions, and services
• Manage guest inquiries, requests, and complaints promptly and effectively
• Process payments, handle cash/credit transactions, and balance daily reports
• Coordinate with housekeeping, maintenance, and other departments to ensure guest satisfaction
• Maintain a clean and organized front desk area
• Promote hotel services, loyalty programs, and upsell opportunities when appropriate

Qualifications:

• Previous hotel front desk, customer service, or hospitality experience preferred (but not required—we provide training!)
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Basic computer proficiency (experience with hotel PMS systems like OnQ, and PEP is a plus)
• Reliable, punctual, and able to work flexible shifts including weekends and holidays
• High school diploma or equivalent
• Must be able to stand for extended periods and lift up to 25 lbs occasionally

Benefits:

• Competitive hourly pay based on experience
• Medical, dental, and vision insurance (for eligible full-time team members)
• Paid time off
• Discounted hotel rooms worldwide through the Hilton family of brands (Go Hilton travel program)
• Opportunities for growth and advancement within Hilton properties
• Positive, supportive team environment

If you're passionate about hospitality and enjoy making guests feel at home, we'd love to hear from you!

Hampton Inn I-75 Lexington/Hamburg Area – Where hospitality meets the heart of Kentucky!

Breakfast Attendant

Hampton Inn I-75 Lexington, KY

Part-Time & Full-Time | Early Morning Shifts | Weekdays & Weekends

WHY HAMPTON INN I-75 Lexington?

At Hampton Inn I-75 Lexington, KY — part of the trusted Hampton by Hilton family — we believe the complimentary Hot Hampton Breakfast is one of the most important moments of a guest's stay. We are looking for an energetic, warm, and dependable team member to own that experience every morning.

THE ROLE

The Breakfast Attendant sets the tone for our guests' entire day. You will prepare, present, and maintain our Hampton brand breakfast from open to close — keeping food stocked, the dining area spotless, and every guest feeling welcome. This is an early morning role requiring consistent weekday and weekend availability.

SHIFT SCHEDULE
• Primary Shift: Approximately 5:30 AM - 11:30 AM (or as business dictates)
• Weekday and weekend availability required
• Holiday coverage expected

WHAT YOU WILL DO
• Set up, operate, and break down the Hampton Hot Breakfast service daily
• Prepare hot items including scrambled eggs, sausage, waffles, and more per Hampton TREATS brand standards
• Monitor and replenish all food, beverage, and supply items throughout service
• Greet guests with genuine warmth and assist with any special needs or questions
• Maintain a clean, organized, and sanitized dining area throughout service
• Follow all food safety and temperature control guidelines
• Report supply needs, equipment issues, or guest concerns to your supervisor

WHAT WE ARE LOOKING FOR
• A cheerful morning personality — you genuinely enjoy a good start to the day
• Previous food service, hospitality, or customer-facing experience preferred
• Food handler certification or willingness to obtain upon hire
• Ability to be on your feet and moving for the full duration of the shift
• Able to lift up to 30 lbs
• Dependable, on time, and takes pride in the details
• Bilingual English/Spanish a plus

WHAT WE OFFER
• Competitive hourly pay
• Hilton Team Member Travel Discounts
• Health, vision and dental insurance

-Paid time off

-And more….

JOB DESCRIPTION

A Room Attendant is responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

 

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
• Change and replenish bed linens, towels and guest amenities, as needed
• Perform deep cleaning tasks, as needed
• Stock, maintain and transport housekeeping supply cart on a daily basis
• Dispose of trash and recyclables
• Respond to special guest requests in a timely, friendly and efficient manner
• Perform guest turn down service, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Benefits:

Health, vision and dental insurance

Room discounts

Paid-time-off

And more…

The Housekeeper is responsible for maintaining cleanliness, order, and hygiene in assigned areas. This includes guest rooms, common areas, offices, or residential spaces. The role ensures a safe, sanitary, and welcoming environment for guests, residents, and staff.

Key Responsibilities

  -Clean and sanitize assigned rooms, bathrooms, kitchens, and common areas

Job Description:

We are seeking a reliable and efficient Housekeeper to join our team and ensure that our facilities are clean and well-maintained. The Housekeeper will be responsible for cleaning guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming. Change and replenish bed linens, towels and guest amenities, as needed. Perform deep cleaning tasks, as needed. Stock, maintain and transport housekeeping supply carts daily. Dispose of trash and recyclables. Respond to special guest requests in a timely, friendly and efficient manner. Perform guest turn down service as needed.

Weekend availability required
 

Perks:

• Flexible Schedule
• Dental/Vision
• Life Insurance
• Paid Time Off
• Incentives

Summary of Responsibilities:

 As a Guest Service Agent, you will serve on the Front Office Team which collectively upholds the Hilton standards in providing an exceptional experience for our guests throughout their stay. Here are the key responsibilities you will be performing:

• Achieve positive outcomes from guest queries in a timely and efficient manner
• Ensure an efficient reception experience for guests, including check in/out, and complete audit procedures, as required
• Ensure that the Guest Service Manager is kept fully aware of any relevant feedback from guests and, or, other departments
• Demonstrate a high level of customer service at all times
• Attend appropriate training, when required, and assist with the Night Team's training and development efforts
• Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
• Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
• Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
• Comply with hotel security, fire regulations and all health and safety legislation
• Act in accordance with policies and procedures when working with front of house equipment and property management systems
• Follow company brand standards and conduct audits as required
• Assist other departments, as necessary

Job description